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Help enhance person-centred care

We are seeking patients and caregivers to join Sunnybrook’s Person-Centred Care Committee. The Committee is responsible for designing, developing, implementing, monitoring, and providing oversight of the organization’s approach to patient care.


This is a two-year commitment.


The committee meets on the first Monday of each month, excluding July and August. Partners also have the option to attend via teleconference.


2075 Bayview Avenue, Toronto, ON M4N M35. The cost of your parking or TTC fare will be reimbursed.

Key responsibilities:

  • Advance person-centred care at Sunnybrook through the integration of the three Core Principles and Three Vital Behaviours of Seeking and Embedding the Voice of the Patient
  • Advise on objectives and champion activities that advance the full and consistent integration of person-centred care into everyday clinical activities.
  • Provide leadership across Sunnybrook with respect to current evidence, innovative ideas, implementation strategies, sustainability and spread of person-centred care
  • Monitor key inputs as process and outcome indicators (e.g. organization’s patient satisfaction/ experience survey data, Office of the Patient Experience data, "Conversations with Patients" data, verbatim comments from mailed standardized post-discharge patient questionnaires, and other sources of feedback), in order to evaluate the effectiveness of the approach
  • Act on and implement changes based on results and information from key inputs, as necessary
  • Routinely engage in broader consultation with staff within the areas/ professions/ teams represented by the membership, and with patients and family members, in order to receive feedback about how to advance the corporate approach and sustain change over time
  • Facilitate and champion dissemination of information exchange within the areas/ professions/ teams
  • Advocate for patient and family member partners’ participation in Sunnybrook’s committees
  • Respond to ongoing recommendations with respect to prioritization, alignment and timing of person-centred care activities, in coordination of other organizational activities
  • Advise the Accreditation Team on key patient engagement initiatives to promote with frontline care providers, in support of meeting the Accreditation Canada standards for client- and family-centred care
  • Monitor developments and innovations in person-centred care outside of the hospital and champion the relevant ones to be integrated into Sunnybrook’s approach
  • Facilitate and champion the spread of person-centred care within our community and contribute to system leadership in this area
  • Provide regular reports of progress to the Interprofessional Quality Committee
  • Advocate for supports required to successfully integrate person-centred care


For more information or to express interest in participating, please contact Laurie Legere, Manager Engagement and Health Equity. Email or call 437-999-9029.