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Help us improve the Emergency Department patient experience

We are seeking patients, family members and caregivers to help us redesign the patient journey through the emergency department to make it more efficient and create a more positive patient experience.

Partners will attend a flow-mapping session, where we will explore how people currently move through the emergency department from registration until they are referred to our health professional team and consider how that process might be improved upon.

Date: Wednesday, August 14, 2019
Time: 8:00 a.m. – 11:00 a.m.
Location: Sunnybrook Health Sciences Centre, Bayview Campus (2075 Bayview Avenue, Emergency Department)

Participant parking or TTC fare will be reimbursed.


For more information or to express interest in participating on this temporary panel, please contact Laurie Legere, Manager Engagement and Health Equity.

416-480-6100 extension 7679.