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Inventing the Future of Health Care for Ontario and Beyond: Strategic Plan 2018-21
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Strategic Direction 2: Integrated and Sustainable Models of Care

Operational Excellence

Indicator: Alternate Level of Care (ALC) rate in acute care medical and surgical beds (%)
2018/19 Results: 16.9%
2019/20 Results: 13.9%
2020/21 Results: 11.2 %
2018/19 Target: ≤16%
2019/20 Target: ≤ 13%
2020/21 Target: ≤10%

Indicator: Median Emergency Department LOS for Admitted patients (Hours)
2018/19 Results: 16.5
2019/20 Results: 15.9
2020/21 Results: 13.5
2018/19 Target: ≤14.5
2019/20 Target: ≤14.5
2020/21 Target: ≤12.5

Indicator: Answer to the question: “Does Sunnybrook have a balanced budget and is it achieving or exceeding its balanced budget financial position?” (Yes/No)
2018/19 Results: Yes (reached target)
2019/20 Results: Yes (reached target)
2020/21 Results: Yes (reached target)
Target: Yes

Indicator: eDischarge Summaries completed within 48 hours (%)
2018/19 Results: 78.5%
2019/20 Results: 79.2%
2020/21 Results: 82.6%
2018/19 Target: ≥80%
2019/20 Target: ≥85%
2020/21 Target: ≥90%

Indicator: Patient Response to "How often did staff work with you to act on what was important to you?" (%)
2018/19 Results: 63.9%
2019/20 Results: 65.5%
2020/21 Results: 49.0%
2018/19 Target: ≥ 64.1%
2019/20 Target: ≥ 67.1%
2020/21 Target: ≥ 70.2%

Strategic Direction 2: Integrated and Sustainable Models of Care
Goal 1: Work with local partners to create an integrated health system in the North Toronto sub-region
Performance Indicator: Reduce CTAS 2-4 admissions by one patient per day (#)
2018/19 Results: 11,223
2019/20 Results: 10,841 (reached target)
2020/21 Results: 10,705 (reached target)
Target: ≤ 10,858

Goal 2: Lead in transitions of care within the hospital, the sub-region and regionally
Performance Indicator: Percentage of Days Sunnybrook was open to Life or Limb (%)
2018/19 Results: 95.7%
2019/20 Results: 100% (reached target)
2020/21 Results: 99.7%
Target: ≤100% (365 days open)

Illustrating Progress
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