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Inventing the Future of Health Care for Ontario and Beyond: Strategic Plan 2018-21
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Strategic Direction 4: High Performing Teams

Operational Excellence

Indicator: Alternate Level of Care (ALC) rate in acute care medical and surgical beds (%)
2018/19 Results: 16.9%
2019/20 Results: 13.9%
2020/21 Results: 11.2 %
2018/19 Target: ≤16%
2019/20 Target: ≤ 13%
2020/21 Target: ≤10%

Indicator: Median Emergency Department LOS for Admitted patients (Hours)
2018/19 Results: 16.5
2019/20 Results: 15.9
2020/21 Results: 13.5
2018/19 Target: ≤14.5
2019/20 Target: ≤14.5
2020/21 Target: ≤12.5

Indicator: Answer to the question: “Does Sunnybrook have a balanced budget and is it achieving or exceeding its balanced budget financial position?” (Yes/No)
2018/19 Results: Yes (reached target)
2019/20 Results: Yes (reached target)
2020/21 Results: Yes (reached target)
Target: Yes

Indicator: eDischarge Summaries completed within 48 hours (%)
2018/19 Results: 78.5%
2019/20 Results: 79.2%
2020/21 Results: 82.6%
2018/19 Target: ≥80%
2019/20 Target: ≥85%
2020/21 Target: ≥90%

Indicator: Patient Response to "How often did staff work with you to act on what was important to you?" (%)
2018/19 Results: 63.9%
2019/20 Results: 65.5%
2020/21 Results: 49.0%
2018/19 Target: ≥ 64.1%
2019/20 Target: ≥ 67.1%
2020/21 Target: ≥ 70.2%

Strategic Direction 4: High Performing Teams

Goal 1: Enhance high performing teams at Sunnybrook
Performance Indicator: Number of teams actively engaged in team development to enhance team performance towards a shared purpose, improvement objectives, and the evaluation of results. (#)
2018/19 Results: 21 (cumulative) (reached target)
2019/20 Results: 65 (cumulative)
2020/21 Results: 66 (cumulative)
2018/19 Target: ≥21 (cumulative)
2019/20 Target: ≥71 (cumulative)
2020/21 Target: ≥121 (cumulative)

Goal 2: Promote the development of Team Ontario with our partners
Performance Indicator: Number of inter-organizational initiatives that advance shared processes, promote sustainability and improve quality of care, outcomes, and/or increase knowledge. (#)
2018/19 Results: 55 (cumulative) (reached target)
2019/20 Results: 75 (cumulative) (reached target)
2020/21 Results: 98 (cumulative) (reached target)
2018/19 Target: ≥28 (cumulative)
2019/20 Target: ≥56 (cumulative)
2020/21 Target: ≥84 (cumulative)

Illustrating Progress

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