Visitors are not permitted at Sunnybrook. Read more »

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What do I need to know about visitation?

Note about visitors during the COVID-19 pandemic

In order to ensure the safety of our patients and staff, there will be no visitors permitted at Sunnybrook during the COVID-19 pandemic, with few exceptions, until further notice.

» More details & information

Who can visit?

Any friends and family can visit the patients, unless the patient has asked for restrictions. If a patient is not awake, families can request restrictions. We, however, ask that you keep bedside visitors to 2 at a time.

When can I visit?

The outside doors to the ICU units are kept locked, but there is an open visitation policy. This means you can visit your loved one almost any time. To respect patient privacy, we ask that you do not visit between 7:30 - 8:15 a.m. and 7:30 – 8:15 p.m. for nursing handover and assessment.

Where is the waiting room for family and friends?

M wing 2nd floor waiting room serves CrCU and CVICU. Take the main elevators in M-wing to the 2nd floor and turn left. You will find the waiting room right in front of you.

This waiting room serves 34 beds. Due to its limited size, we request the families and friends are kept to a small number. If there are a large number of visitors for one patient, some of them may be asked to relocate down to the cafeteria.

The area is monitored by security.

D-wing 4th floor ICU (D4ICU) waiting room is located to the left of the entrance of the D4ICU.

B-wing 5th floor ICU (B5ICU) waiting room is located right across from the entrance of the B5ICU.

Can families stay the night?

Families are encouraged to go home and get rest (learn more about the importance of looking after yourself), but the health-care team also understands the need for you to sometimes stay close to the patient. If you decide to stay the night, talk to your loved one’s night nurse. You can also stay in the waiting room. Please do not bring in cots or electric appliances, such as hot plates and coffee pots, because these devices are fire and safety hazards.

What do I need to bring for my loved one?

The following items are not supplied for your loved one, so you may wish to bring them with you:

  • Toothbrush/toothpaste
  • Shaving cream*
  • Comb/hairbrush
  • Shampoo/conditioner*
  • Body wash/soap*
  • Body lotion*
  • Deodorant*

*Note that we are a scent free hospital.

The hospital is not responsible for personal belongings. Please send all valuables home.

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Location and contact

Critical Care Medicine

Sunnybrook Health Sciences Centre
2075 Bayview Avenue, 
D-wing, 1st floor
room D1 08
Toronto, ON M4N 3M5

Phone: 416-480-4522
Fax: 416-480-4999

For information about patients admitted to Sunnybrook's Intensive Care Units, please contact the unit through the hospital switchboard at 416-480-6100