Visitors are not permitted at Sunnybrook. Read more »

COVID-19 (2019 novel coronavirus): Info & Reosurces
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St. John's Rehab - COVID-19 Information

Here you can find information about COVID-19 that is specific to St. John's Rehab patients. For all general information about COVID-19 from Sunnybrook, please visit sunnybrook.ca/coronavirus

Important note about visitors

In order to ensure the safety of our patients and staff, there will be no visitors permitted at Sunnybrook during the COVID-19 pandemic, until further notice. This includes family members or companions accompanying patients to appointments or procedures. We understand that this is a difficult change for those with loved ones who need to be in the hospital, but it is an important precaution being put in place to ensure the safety of all those at Sunnybrook, including our sickest and most vulnerable patients. View full details about these changes at sunnybrook.ca/coronavirus.

This is a rapidly evolving situation, and updates to this information might occur daily. Please check back often.

- Last updated March 25, 2020

Is my outpatient clinic appointment at St. John’s Rehab cancelled?

As we work to protect our patients and staff from COVID-19, all in-person outpatient appointments are cancelled until further notice. Your physician or care team's office will call you to reschedule your appointment or set up a phone or virtual appointment.

Our chiropody, chiropractic and acupuncture clinics are also closed until further notice.

What are you doing to protect us?

We are taking all precautions, including limiting the number of people on site. Our Infection Prevention & Control team is diligent in ensuring the best practices are maintained to protect our patients and staff. This includes cleaning surfaces often, limiting visitors and using the proper personal protective equipment when needed. We are also encouraging our physicians to consider virtual appointments so that you can access care from home, if possible. When that is not possible, we ensure all protocols are followed to protect you while you are on site.

The doors are closed. How do I get into St. John’s Rehab?

All patients to St. John’s Rehab are to use the Main Entrance at the Horsfall-Eaton wing only. We will be screening all patients for symptoms at the door. Please note there will be no visitors permitted at Sunnybrook during the COVID-19 pandemic, until further notice. Please respect our door screeners as they work to keep everyone safe.

My family member/friend is a patient on an inpatient unit. Can I still visit?

In order to ensure the safety of our patients and staff, there will be no visitors permitted at Sunnybrook, including St. John’s Rehab, during the COVID-19 pandemic, until further notice. This includes companions accompanying patients to appointments. We understand that this is a difficult change for those with loved ones who need to be in the hospital, but it is an important precaution being put in place to ensure the safety of all those at Sunnybrook, including our sickest and most vulnerable patients.

My family member was supposed to come home on a weekend pass. Is that still happening?

To help protect our patients and staff from COVID-19, all weekend and overnight passes have been put on hold until further notice.

I don’t feel well. Is it COVID-19? What do I do?

If you have difficulty breathing or other severe symptoms and need immediate medical help, please call 9-1-1.

If you feel slightly unwell, please call your physician’s office for further instructions.

View all information about COVID-19