WEARING A MASK IS STILL REQUIRED TO ENTER SUNNYBROOK. VISITORS AND PATIENTS MUST ALSO BE ASYMPTOMATIC & SHOULD BE FULLY VACCINATED. »

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Veterans Units and Palliative Care Unit - COVID-19 Information

Below you can find information about changes made to the Veterans Centre programming and visitation due to COVID-19, as well as other COVID-19 related information specific to the Veterans Centre and the Palliative Care Unit.

If you have any questions about the below, please contact the resident or patient's unit directly. 

- Last updated June 27, 2022


Questions specific to the Veterans Units

Who can visit the Veterans Centre?

General visitors, including children under the age of 5, may visit (please see testing status and vaccination requirements below):

  • Up to a maximum of 4 visitors at a time may visit a resident inside.
  • All visitors still need to wear a mask at all times(except for visitors under 2 years of age, and when consuming food at Sunny’s cafeteria, the Johnny Bower Arms Pub, or outdoor areas).
  • Physical distancing is not required for visits.

Vaccination & testing requirements for visitors:

All visitors must be screened at the L – Wing lobby.

Visitors are expected to show proof of full vaccination (at least 2 doses). The exceptions to this are children under the age of 5, and compassionate visits at end of life.

Indoor Rapid Antigen Testing (RAT) visit testing requirements are as follows:

  • Regular/frequent visits (multiple days each week): testing required 2 times per week on separate days.
  • Visits twice a week on consecutive days: testing required on the first day each week.
  • Visits 1-2 days each week or less, not on consecutive days: testing is required for every visit.

Am I able to remove my mask and have food with a resident?

Visitors may remove their masks to consume food or beverages at Sunny’s café, the Johnny Bower Arms Pub and the K-Wing garden only.

Visitors must wear masks and cannot consume food or drinks in any other indoor spaces (i.e. Warriors Hall and resident rooms).

Can I visit a unit that has a COVID-19 outbreak?

If a unit is on Suspect Outbreak (1 case) or Confirmed Outbreak (2 or more cases), only 2 designated Essential Care Partners (Visitors) are able to visit.

Can I visit if a resident is positive for COVID-19?

No visitors are permitted until the resident is cleared by our infection control team (typically a minimum of 10 days). Exceptions are permitted at end of life.

Can I visit the Veterans Center if someone in my household tests positive for COVID-19?

Please stay home if someone in your household tests positive for COVID-19. As we are considered a high-risk setting, if someone in your household tests positive for COVID-19, we ask you not to visit for 10 days from the last day of your contact with the positive individual.

May I take a resident outside of the facility?

Outdoor visits

Outdoor visits on the hospital’s Bayview Campus are permitted.

Day and overnight passes / extended absences

Residents who are eligible, can go on a day or overnight pass, regardless of vaccination status. Post-absence testing requirements will occur according to infection control guidelines.

What entertainment and programming options are currently available?

Live evening entertainment is offered in Warriors’ Hall on Mondays, Tuesdays and Wednesdays from 6:30 pm – 7:30 pm. Select unit cohorts are invited to attend each evening to avoid crowding. Please contact your resident’s unit to confirm the schedule of attendance. Masking is required for all staff and visitors in attendance. Masks are also made available for residents, if that is their preference.

In addition, we continue to use technology to bring entertainment and engaging activities to the units every Monday, Tuesday and Wednesday afternoon. The current month’s Virtual Program schedule is posted on the unit.

Opportunities for social interaction, physical activity and engagement continue as usual through unit-based programs and therapy services. In addition, we are able to offer a variety of off-unit activities including bus trips and special events. Please contact your resident’s unit for more specific details.

The Johnny Bowers Arms Veterans Pub is now open on Mondays and Thursdays from 2:00 pm to 4:00 pm. Please use the K wing elevator next to the billiards room to access the pub.

Questions specific to the Palliative Care Unit

Who may visit a patient who is in the Palliative Care Unit?

We welcome visitors to the Palliative Care Unit; the following guidelines currently are in place:

  • Two visitors are permitted in the building at a time. Wear a mask at all times, including when you are in patient rooms and other clinical areas. While the provincial mask mandate expired, Sunnybrook’s universal masking policy remains in place.
  • Visitors will present to the K-Wing East entrance for the visit.
  • Visitors must pass screening and show proof of full COVID-19 vaccination.
  • Do not eat or drink in patient rooms, common areas, or waiting rooms except for the unit kitchen area. Eating and drinking is permitted in the M and E Wing Cafeterias, Sunny’s café, or outside.
  • Do not visit if you are unwell. Visitors will not be permitted in the hospital if experiencing symptoms of COVID-19.

How many visitors can a palliative patient have

  • Two visitors are permitted to visit a patient at a time. Patients are permitted multiple visitors but can only have two by the bedside at a time. Other visitors may wait in the designated waiting area by the Palliative entrance screener’s desk.
  • Children under 12 must be accompanied by an adult.
  • A garden area is designated for our palliative patients and families, accessed through the K1W elevator. For more information, please discuss with your health care provider.
  • Pets are allowed to visit, in line with our pet visitation policy (pets to remain on a leash, visit in the patient room on the unit or outdoors, utilize a short leash and be in control at all times, proof of vaccination must be produced if requested)

What are the visiting hours?

8 a.m. to 8 p.m.


View all information about COVID-19