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Join our accreditation tracer team

Every four years, Sunnybrook participates in a voluntary peer review process led by surveyors from Accreditation Canada, a national accrediting body for health care services in Canada. During the visit, surveyors talk with team members and patients to help gather information about the quality and safety of care at the hospital. This activity is also known as a ‘tracer’.

Starting in fall 2018, Sunnybrook is looking for patient and family partners to join a team that will help evaluate and improve the quality of our services and to help us prepare for the next visit from Accreditation Canada. We are seeking patient and family partners to join our tracer team.

Commitment:

  • Partners will be asked to attend an introductory session on how to conduct tracers (the date/time is flexible)
  • Conduct 1-2 hour interviews with other patients/families currently in the hospital.
  • Complete an evaluation form after the interview is done.

To participate:
For more information or to express interest in participating, please contact Laurie Legere, Manager of Engagement and Health Equity engagement@sunnybrook.ca or 437-999-9029


About Accreditation:
Accreditation is a process most major health care organizations across Canada undergo every four years. It begins with an organization undergoing a self-assessment and several months of preparation and culminates with an on-site visit by a team of surveyors, who evaluate the hospital against a series of standards specific to relevant services (i.e. diagnostic imaging, cancer care, the emergency department).

Tracers:
Tracers are a method used by accreditation surveyors when they come to evaluate the hospital. They follow the path of a patient or process, asking questions and making observations to determine if all the standards are met.