Education Strategic Plan 2017-2020
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Strategic Priority 3: Learner Experience and Culture

Goal:

Optimize learner experience and engagement by exploring the student and teacher experience, advancing infrastructure, and building partnerships.

Primary Responsibility:

Elizabeth McLaney, Eugenia Piliotis, and Sinthujah Santhirasiri

Implementation Strategies:

  • Assess and enhance the student experience
  • Optimize the student orientation process
  • Invest in student wellness and engagement
  • Explore the patient experience in relation to students
  • Understand the teacher experience
  • Advance infrastructure to support policy, procedure, space planning and operations
  • Assess opportunities to strengthen partnerships internally and externally

Metrics for Leaner Experience and Culture:

  • Student experience survey results (including comparative performance for metrics tracked across TAHSN)
    • ‘I felt prepared to begin my placement after the orientation’
    • ‘I felt welcomed and accepted as part of the team’
  • Student experience event feedback (number of attendees and overall satisfaction)
  • Qualitative data from TAHSN study entitled ‘Perceptions of Orientation for Health Professional Learners’
  • Qualitative data from study entitled ‘Developing a Tool for Patients to Contribute to the Evaluation of Non-medical Expert Skills of Health Professional Students in Training’
  • Number of student experience improvement initiatives and best practices identified via Student Experience Committee

Outcome

Activity

Assess and enhance the student experience

  • Communication plan implemented to foster organizational knowledge of the student experience (including sharing of performance metrics)
  • Guidance provided to groups with identified improvement goals based on detailed analysis of student experience survey results
  • Interprofessional forum for sharing created and inventory of best practices/improvement strategies obtained
Optimize the student orientation process
  • Focus groups results obtained from study entitled ‘Perceptions of Orientation for Health Professional Learners’ to identify salient elements of orientation
  • Priorities identified to improve student orientation and work plan created (TAHSN study)
Invest in student wellness and engagement
  • Mechanism established for students to alert key education leaders when stressors are encountered in the learning environment
  • Ongoing wellness and community building events planned and implemented with input from students
  • Forum developed to celebrate student accomplishments (e.g., student rounds)
Explore the patient experience in relation to students
  • Research study completed entitled: ‘Developing a Tool for Patients to Contribute to the Evaluation of Non-medical Expert Skills of Health Professional Students in Training’
  • Messaging developed to educate patients, families and the community regarding student contributions to Sunnybrook and participation in healthcare
  • Sources of patient feedback regarding interactions with students explored and developed
Understand the teacher experience
  • Key stakeholder working group developed
  • Teacher experience survey developed
Advance infrastructure to support policy, procedure, space planning & operations
  • Student registration system and centre planning initiatives ongoing and on target
Assess opportunities to strengthen partnerships internally and externally
  • Enhanced number of knowledge exchange and partnership conversations conducted internally and with affiliated academic institutions, peer hospitals, extra-departmental units (EDUs) and community organizations