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Accounts Receivable Clerk  (192890)

Posted: 11/15/2019 2:47:34 PM

We currently have a Regular Full-Time opportunity for an Accounts Receivable Clerk in the Patients Account Program at our Bayview Campus.

Summary of Duties

The Patient Billing department of Sunnybrook Health Sciences Centre’s Finance department has an immediate full-time opening for a permanent Accounts Receivable Clerk. This position will work out of the Hospital’s Bayview Campus (2075 Bayview Avenue Toronto). Patient Accounts is a high-volume, fast paced department responsible for all billing and collections at the Hospital. Working within a team of 20, this role facilitates non OHIP billing and collections for ambulance, preferred accommodation, WSIB, IFH, interprovincial, device and other sundry charges. This position also provides occasional coverage for Cash Desk Operations.

  • Process bills in the Hospital billing system and ensure all required information has been correctly obtained and entered
  • Prepare invoices for mailing. Follow up returned mail to obtain a correct mailing address
  • Respond to patient and insurance carrier billing related queries. Assist as needed to rectify billing issues
  • Process WSIB, interprovincial insurance and IFH insurance claims
  • On a daily basis review accounts to ensure accurate billing amounts and clear billing deficiencies
  • Review accounts receivable aging reports and perform follow up to ensure accounts remain current
  • Make collection calls/utilize email as required to collect past due accounts
  • Provide coverage for Cash Desk operations on an as needed basis:
  • Processing and receipting patient payments
  • Processing petty cash transactions
  • Depositing cheque payments
  • Balancing cash operations


In order to succeed in this role, the successful candidate must possess the following required and preferred qualifications and skills:


  • Minimum 3 years of experience in a Hospital or medical accounts receivable department which includes soft collections (Hospital or Medical Clinic experience strongly preferred)
  • Proficient and accurate data entry skills
  • Demonstrated competence with computer applications (Microsoft Word, Excel etc.)
  • Strong written and verbal customer relations skills
  • Superior attention to detail
  • Ability to deal directly with patients and families with sensitivity, patience and discretion
  • Excellent organizational and time management skills with the ability to perform multiple tasks and meet competing demands in a fast-paced and time-sensitive environment
  • Ability to work independently


  • OHIP claim processing experience
  • Graduation from a Community College Accounting Program or equivalent
  • Familiarity with HCRM billing software
  • Knowledge of other languages

Qualified candidates are invited to submit their resume and cover letter (in one document) quoting 192890 to:

Human Resources
Sunnybrook Health Sciences Centre

To apply, please click "Apply for Position" at the bottom of this page

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.