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Medical Administrative Assistant - Department of Psychiatry Partnership - Full-Time 

Posted: 11/18/2019 12:16:58 PM

We currently have a Full-Time opportunity for a Medical Administrative Assistant with the Department of Psychiatry Partnership here at Sunnybrook Healt Sciences Centre.

Company: Sunnybrook Department of Psychiatry Partnership

Location: Toronto, ON

Type: Full-time


The Sunnybrook Department of Psychiatry Partnership is currently recruiting full time Medical Administrative Assistant for our midsized medical practice.

Are you a Medical Administrative Assistant with five to seven years of experience? Do you work well with both physicians and staff? Do you have a passion for quality and can you juggle multiple priorities supporting multiple physicians. If so, this might be the right role for you.


The position provides administrative support to multiple physicians in the department as well as clinic patient intake. The Administrative assistant will be responsible for the clinical and administrative services associated with the operation of the clinics.


  • Scheduling and managing of outpatient clinics for multiple physicians/ residents/ fellows/PAs using Outlook, Scheduling software and Patient registration system
  • managing and maintaining physicians’ schedules for clinics, therapy clinics and academic duties
  • Responding to phone, e-mail and fax inquiries and other medical related administrative duties as assigned
  • Appointment reminders for all scheduled visits
  • Processing referrals and booking new consults
  • Preparing charts, filing and chart organization
  • Scheduling appropriate tests and outbound referrals as needed
  • Knowledge of proofreading and formatting consult notes and use of medical records system
  • Prioritizing urgent tasks and requests from physicians
  • Scheduling administrative and academic meetings, coordinating the logistics and distributing the materials for each.
  • Experience taking minutes if required
  • Arrange OTN schedules between patients and physicians
  • Updating physician CV’s
  • Maintaining professional communication with staff (physicians, fellows, residents, students, co-workers and management) and dealing with urgencies
  • Maintaining department bulletin boards as assigned.
  • Other duties as assigned by department when needed.


  • Post-secondary degree or diploma in Office Administration, or recognized equivalent, or a combination of education and experience.
  • Demonstrate advanced working knowledge of Microsoft outlook, Access, Word, Excel and PowerPoint.
  • Minimum of 5 years’ experience in medical administrative assistant role. Academic or community hospital experience is preferred.
  • Demonstrate ability to take initiative and act independently using sound judgment as well as accepting direction
  • Demonstrate excellent written and oral communication skills and good team player skills
  • Excellent time management skills; attention to detail; the capacity to prioritize by assessing situations to determine urgency
  • Ability to work independently and balance multiple work demands, including time sensitive requests
  • Good interpersonal skills and ability to relate to and work well with a diverse group of individuals including patients suffering mental health illness
  • Tact and discretion in dealing with sensitive and confidential issues
  • Desire and ability to take on new and added responsibilities
  • Must have maintained satisfactory attendance standards
  • Ability to maintain strict confidentiality
  • Knowledge of medical terminology

Please note: This is Sunnybrook Psychiatrists “the Partnership” opportunity and not a Sunnybrook hospital opportunity.

We offer an excellent work environment with like-minded healthcare professionals, competitive compensation which includes a comprehensive benefit plan and excellent career development potential. We are looking forward to reviewing your application. If you are interested and qualified, please apply to our on-line application process. It will take approximately 10 minutes to complete the process and upload your resume.

We are committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. We will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.