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Job postings: Clerical

Department Clerk - Patient Accounts - Regular Full-time (210887)

Toronto, ON, CA Posted: 3/5/2021 3:38:33 PM

We currently have a Regular Full-time opportunity for a Department Clerk in the Patient Accounts department at our St. John's Rehab Campus.

Hours of Work:

Weekdays: Days; 8 hrs; As per schedule

Summary of Duties

The Patient Billing Department of Sunnybrook Health Sciences Centre’s Finance department has an immediate full-time opening for a permanent Department Clerk. This position will work out of the Hospital’s St John’s Rehab Campus. Patient Accounts is a high-volume, fast paced department responsible for all billing and collections at the Hospital. Working within a team of 25, this role supports the team with non OHIP billing and collections for ambulance, preferred accommodation, WSIB, IFH, interprovincial, device and other sundry charges.

  • Download all Patient payment records from the bank or other sources (e.g. email)
  • Enter payment transactions into the Accounts Receivable sub-ledger and generate receipts
  • Process credit card, departmental deposits (mini batches) and online payments
  • Balance daily receipt batches and prepare bank deposits
  • Resolve minor payment discrepancies and escalate any unresolved issues to the Accounts Receivable Clerk
  • Open, sort and distribute department mail (including cheque payments)
  • Prepare invoices for mailing
  • Action all undelivered mail by calling Patients to obtain updated mailing addresses and re-sending the mail
  • Provide filing and in-person/telephone reception services for the Patient Accounts Team
  • Assist with time keeping and supply ordering
  • Other related duties as required


In order to succeed in this role, the successful candidate must possess the following required and preferred qualifications and skills:

  • Minimum 1 year of experience in an Accounts Receivable Department (Hospital or Medical Clinic experience strongly preferred)
  • Possess an Ontario Secondary School Graduation Diploma or Equivalent
  • Proficient and accurate data entry skills
  • Demonstrated competence with computer applications (Microsoft Word, Excel etc.)
  • Pleasant customer service skills
  • Attention to detail
  • Excellent organizational and time management skills
  • Ability to work independently

Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 210887 to:

Human Resources
Sunnybrook Health Sciences Centre

To apply, please click "Apply for Position" at the bottom of this page

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.