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Job postings: Sunnybrook Research Institute

Clinical Research Day-to-Day Operations Manager - Sunnybrook Research Institute - Regular Full-time (211118)

Toronto, ON, CA Posted: 3/22/2021 3:34:03 PM

Sunnybrook Research Institute

Fully affiliated with the University of Toronto

Clinical Research Day-to-Day Operations Manager

Description of role:

The Clinical Research Program at the Odette Cancer Center (OCC) is part of Sunnybrook’s/Sunnybrook Research Institute’s (SRI) ongoing commitment to excellence in clinical research. As a key member of the leadership team, reporting to the Administrative Director, OCC through to the Platform Research Director, SRI, VP OCC, and VP SRI, the Manager will work with 35+ physicians and more than 45 OCC clinical research staff actively participating in clinical research. Our program is comprised of 10 disease site groups: Breast, CNS, GI, GU, Gynaecology, Head & Neck, Hematology, Lung, Melanoma and Palliative Care as well as 2 pan-Canadian initiatives (Personalized My Treatment & The Canadian Cancer Clinical Trials Network). Our clinical research programme is team based, but we have a core program that provides oversight and support on trial activity, quality assurance and operations, the ultimate goal being to improve efficiencies, while maintaining quality and supporting important clinical research initiatives and improvements, the success of which will depend, in part, on this key position. We are seeking an effective communicator experienced with established leadership skills in a clinical research program who can work independently, in a dynamic environment to support this high quality programme. The primary goal of this position is to supervise and provide oversight of the clinical research staff and operations.

Summary of Duties:

  • Support and maintain programme operations and vision in accordance with the Cancer Program & SRI directives and vision
  • Manage clinical research staff (Site & Core staff) in collaboration with physician disease site leads
  • Provide oversight, support and mitigate errors in day-to-day operations in the clinical trials programme
  • Under the guidance of the administrative director, assist and lead in development of initiatives to improve operational efficiency in the clinical trials programme.
  • Engage and liaise with the groups (leads, designates and staff) on a regular basis to identify concerns and mitigation strategies as well as promote a collaborative and cohesive work environment.
  • Human resource management (staffing, performance, scheduling, staff education, and orientation / training of new hires)
  • Simplifying complex clinical research processes. Develop step-by-step instructions to help staff follow department process. Implement monitoring tools to ensure 45+ staff and 300+ studies align with hospital process and regulatory requirements.
  • Motivate and encourage staff to identify and pursue endeavors that enhance professional development and promote increased quality of care of patients on clinical trials.
  • Assist in adopting organization wide research policies implemented by the Human Research Protections Program.
  • Collaborate with the OCC Quality Assurance and Education manager in coordination, facilitation and tracking of clinical research education initiatives and credentials and annual review of research staff training
  • Collaborate with the OCC Quality Assurance and Education manager to ensure that clinical trials staff practices comply with International Good Clinical Practice Guidelines (GCP) and applicable national and international regulatory requirements as well as the institution and division standard operating procedures (SOPs).
  • Coordinate with the OCC Quality Assurance and Education manager to assist in the internal monitoring and auditing of clinical research studies.
  • Collaborate with the OCC Quality Assurance and Education manager and staff in preparing for external audits and completing/implementing Corrective Action Plans (CAP) resulting from audits
  • Maintenance of program equipment, I.T. approvals, and hospital equipment logs
  • Programme representative on working groups and committees

Qualifications/Skills:

  • Requires minimum 4 years’ recent related clinical research experience
  • Advanced knowledge of the clinical research process, regulations and trial finances
  • Experience working with physicians, industry sponsors, and hospital departments an asset
  • Experience simplifying complex processes into step-by-step instructions.
  • Experience monitoring and ensuring adherence to process across a large team.
  • Experience guiding new projects through review & approvals process.
  • Well-developed interpersonal skills for working effectively within a diverse and interprofessional environment
  • Demonstrated excellent oral and written communication skills
  • Established professional, courteous, approachable manner with a “can-do” attitude
  • Must have excellent customer service work ethic and be a team player
  • Superior time management, organizational skills, accuracy and attention to detail required
  • Proven ability to multi-task, prioritize work effectively and meet multiple deadlines
  • University degree, in Health Sciences preferred
  • Knowledge of the clinical research process at Sunnybrook/SRI a definite asset

Date Posted: March  2021 Last Day for Application: Until filled

  • The location and/or details in the job posting may change depending on operational needs.
  • Qualified Applicants must submit their current Résumé to the attention of Dr. Laura Faye, Laura.Faye@sunnybrook.ca , citing competition number 211118. Qualifications, skills and demonstrated satisfactory attendance and performance are considered as part of the selection process.

SRI is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please indicate this on your application.


Sunnybrook Research Institute is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Research Institute is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.