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Job postings: Information Technology

Business Analyst - Information Services (170330)
Posted: 02/21/2017 1:48:05 PM

We currently have a regular full-time opportunity for a Business Analyst in our Information Services department at our Bayview campus.

Summary of Duties:

The Information Management (IM) Program within Sunnybrook Health Sciences Centre is seeking a full-time permanent Project Support Analyst (Project Leader 1)to support ongoing IM project activity, risk & issues management, and IM Program operations.

The IM Program at Sunnybrook is aimed at getting information directly into the hands of key users. The IM strategy is focused on providing tools and technologies that support easy access and exchange of information.

The key objectives of the strategy include the following:

  • Provide access to strategically relevant, accurate, consistent and timely performance data to inform better decision making and actions
  • Build IM application and reports best suited to client business objectives based on their unique information needs
  • Deploy the appropriate IM applications, functions and enhancements to support user needs by utilizing standardized toolsets, technology and processes.

Job Duties and Responsibilities:

  • Support IM Program project operations, including project management support on the implementation of clinical and business information systems and information management development projects
  • Develop detailed work plans, schedules, project budget estimates, resource project plans, terms of reference, charter and role/task definitions and status reports.
  • Elicit requirements and determine scope with project stakeholders
  • Provide frequent communication on project status, issues and risk; escalating where necessary
  • Produce timely reports containing status, timelines, issues, and financial impact, including all documentation required for project “go-live” and closure
  • Work with project managers to identify project delivery opportunities, status, risks and threats
  • Create and own reporting and accountability structures (including comprehensive reports, dashboards and other indicator tracking) to monitor overall project status and risk, status towards must-do milestones/deliverables, and compliance to IM/PMO methodologies. Communicate results of such structures to key decision-makers
  • Develop internal and external meeting objectives and agendas
  • Lead project and functional team meetings where appropriate
  • Ensure project alignment with IM and PMO policies and methodologies, supporting guidelines, standards and best practices. Identify areas for improvement and lead in the implementation of related initiatives.
  • Conduct research and make recommendations regarding IM Program operations
  • Track IM resource utilization and identify projected resource needs
  • Work in close collaboration with the IM development team


  • University degree required in Engineering, Computer Science, Business Administration, Health Sciences and/or related field.
  • Project Management Professional (PMP) certification preferred
  • Minimum 5 years of experience in a Project Analyst/Coordinator or Project Manager role required
  • Sound knowledge of project management and applicable healthcare industry experience required
  • Prior experience leading BI and DW projects within a healthcare environment is considered a strong asset.
  • Experience in the areas of application development, performance measurement/improvement, workflow assessments, data warehousing, and management systems preferred
  • Demonstrated technical knowledge and experience working with applications/databases within a Microsoft development environment; specifically MS SQL Server (2012/2106), ASP.NET and MS SharePoint (2013) required
  • Knowledge and/or experience with reporting and BI tools (e.g. SQL Reporting Services, PowerBi, etc.) as well as relational databases (MS SQL Server, Oracle) preferred
  • Experience with MS Office with proficiency in Excel, PowerPoint, Project and Visio required
  • Privacy and security concepts preferred
  • Excellent oral and written communication skills
  • Analytical abilities and ability to work effectively with technical & business users
  • Ability to understand business requirements and convert them to functional specifications
  • Ability to work effectively with all levels of management
  • Ability to deliver clear, effective and engaging presentations and reports for purposes of stakeholder engagement
  • Ability to multi-task, prioritize tasks and manage deadlines effectively

Qualified candidates are invited to submit their resumes and cover letters, in one document, quoting file 170330 to:

Human Resources

Sunnybrook Health Sciences Centre

To apply, please click "Apply for Position" near the top right corner of this page.

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.