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Hospital  >  Departments  >  Critical Care Medicine  >  Navigating the ICU  >  Seeking More Information  >  Your Role in the Well-being of the Patient
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Your Role in the Well-being of the Patient

Is the patient aware of what is happening?

It is sometimes difficult to know for sure if patients are aware of what’s going on around them, especially if they are not awake. However, it is important to treat all patients as if they can hear. Family members are encouraged to talk to their loved ones to provide a familiar voice and added comfort for the patient.

How can I connect with and care for my loved one in the ICU?

Communicating with your loved one in the ICU can be difficult. Speech and language problems are often caused by strokes or other neurological conditions. Also, patients may not be able to use their voice to communicate if they are on a breathing machine.

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Location and contact

Critical Care Medicine

Sunnybrook Health Sciences Centre
2075 Bayview Avenue, 
D-wing, 1st floor
room D1 08
Toronto, ON M4N 3M5

Phone: 416-480-4522
Fax: 416-480-4999

For information about patients admitted to Sunnybrook's Intensive Care Units, please contact the unit through the hospital switchboard at 416-480-6100 

Sunnybrook ICU pamphlets

coming soon

Not everyone speaks English as their first language. The Intensive Care – Downloadable Patient Information is accessible in 19 languages.