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myHip&Knee App

myHip&Knee helps you get ready for your hip or knee replacement surgery and keeps you on track during your recovery.

myHip&Knee will:

  • Send you reminders as you prepare for surgery
  • Track your recovery after surgery
  • Give personalized feedback on how you are doing after surgery
  • Provide links to helpful information

Features:

  • Exercise videos
  • Daily health check
  • Information about what to expect
  • Helpful pictures

Get our recovery tool today:

Mobile

Mobile

Download myHip&Knee for your mobile device

Download on the App Store Android App available on Google Play Available at Amazon

To download and use myHip&Knee, you will need:

  • An Apple or Android device
  • Your App Store username and password
  • A surgery date. myHip&Knee app will calculate when to start reminding you to prepare for your surgery based on the date you enter as your surgery date

Download myHip&Knee for free on your iPhone, iPad or Android device

  • Search for "myHip&Knee" in the App Store or on Google Play
  • Click "Get" or "Install"
  • Once it is installed, open the myHip&Knee app.
  • A pop-up message will appear "myHip&Knee Would Like to Send You Notifications”. Select "OK"
  • Click “Create Account” and type in this code:
    • hollandhip (for hip replacement surgery) –or–
    • hollandknee (for knee replacement surgery)
  • Press “Get Started”
  • Enter a username and password of your choice
  • Enter your surgeon's name and your surgery date. Press “create account” and you are all set!

Get technical help

Download myHip&Knee to Blackberry or Amazon devices

  • If you have a Blackberry device, ensure you have the BB10 Operating System. The Amazon App Store usually comes installed already on newer Blackberry devices. If you don't have Amazon App Store, install it off of Blackberry World.
  • Launch Amazon App Store from your device home page.
  • Search for "myHip&Knee" in the Amazon App Store. The app should appear in your results. Install the "myHip&Knee" app for free onto your Blackberry or Amazon device!

Get technical help

Frequently Asked Questions

Why do I need to put my surgery date into myHip&Knee?

The mobile app needs to know the date of your surgery so it can give you timed reminders. Based on your surgery date, myHip&Knee will send you pre-surgery reminders. After your surgery, myHip&Knee will begin checking in with you to track your recovery.

My surgery got cancelled and rescheduled. How do I re-start myHip&Knee?

To change the date of your surgery, go to Help > Personal settings > Change surgery time. This will refresh myHip&Knee based on the new surgery date.

Will my surgeon see my questionnaire or survey results?

No. myHip&Knee is not designed to communicate with your surgeon. Its purpose is to help you stay on track in your own recovery. Based on your answers, myHip&Knee will recommend if you need to contact your surgeon. If you have any concerns with your recovery (for examples: increased pain, the wound is not healing), please call your surgeon.

I downloaded myHip&Knee but I haven’t been getting daily reminders on my iPad. Why?

There could be a few reasons why the daily reminders are not being sent to you.

The daily reminders depend on your surgery date. If your surgery isn’t for awhile, myHip&Knee will not start reminding you just yet. It will begin reminding you to get ready for your surgery 18 days before the surgery date you entered into myHip&Knee when you first downloaded it.

Next, you must make sure “push notifications” are turned on for myHip&Knee so you can get daily reminders on your iPad or on any Apple or Android device. On most devices, you turn on Push Notification in “Settings”.

If your surgery is within 18 days, you have push notifications turned on and and myHip&Knee is still isn’t notifying you, contact technical support.

If I don’t get myHip&Knee, will it affect my preparation or recovery?

No. Your preparation and recovery will not be harmed if you do not have myHip&Knee. Your pre-operative care and post-operative care, your discussions with your care team and your Patient Guide give you all the information you need to get ready and recover from your joint replacement surgery. myHip&Knee is like a “buddy” to check in with you and is another way for you to keep track of your recovery.

Does myHip&Knee work on Blackberry?

Maybe. myHip&Knee works on Apple devices and Android operating systems. New Blackberry phones can download some Android apps.

My wound looks really red. What should I do?

If you are worried about your wound or your recovery, you should call your surgeon.

I want to stop using myHip&KNee. How do I turn it off?

Please go to ‘Settings’ and click ‘End use of app’ to have your account closed within 1 business day, or make a request via email.

I had surgery a while ago, and had already opened an account. I am returning for a second surgery. I logged in and my account still has my past information. What should I do to make it work for my new surgery?

Please email technical support to have your existing account archived so that you can create a new account using your same email address.

I am using the myHip&Knee mobile version, and the online version. Does my information get same-time updated on both?

Yes.

Online

Online

Use myHip&Knee in your web browser

Click here to launch the web version of myHip&Knee

Instructions:

  • Click on “Register for an account”
  • Enter access code (hollandhip or hollandknee)
  • Enter first name, last name
  • Enter email address
  • Enter phone number
  • Enter/confirm password
  • Enter surgeon
  • Enter surgery date
  • Click “Let’s start”

Tip: You can choose to “bookmark” this page, or add to your Favourites, for easy access.

Frequently Asked Questions

Why do I need to put my surgery date?

myHip&Knee needs to know the date of your surgery so it can give you timed reminders. Based on your surgery date, myHip&Knee will send you pre-surgery reminders. After your surgery, myHip&Knee will begin checking in with you to track your recovery.

My surgery got cancelled and reschedule. How do I re-start myHip&Knee?

To change the date of your surgery go to settings and click “Change surgery date”.

Will my surgeon see my questionnaire or survey results?

No. myHip&Knee is not designed to communicate with your surgeon. Its purpose is to help you stay on track in your own recovery. Based on your answers, myHip&Knee will recommend if you need to contact your surgeon. If you have any concerns with your recovery (for examples: increased pain, the wound is not healing), please call your surgeon.

I created an account, but I haven’t been getting daily reminders on my email. Why?

There could be a few reasons why the daily reminders are not being sent to you. The daily reminders depend on your surgery date. If your surgery is not for a while, myHip&Knee will not start reminding you just yet. It will begin reminding you to get ready for your surgery 18 days before the surgery date you entered when you first signed up.

If your surgery is within the next 18 days, and you are not getting email reminders, contact technical support.

If I don't get myHip&Knee, will it affect my preparation or recovery?

No. Your preparation and recovery will not be harmed if you do not have myHip&Knee. Your pre-operative care and post-operative care, your discussions with your care team and your Patient Guide give you all the information you need to get ready and recover from your joint replacement surgery. myHip&Knee is like a “buddy” to check in with you and is another way for you to keep track of your recovery.

My wound looks really red. What should I do?

If you are worried about your wound or your recovery, you should call your surgeon.

I want to stop using myHip&Knee. How do I close my account?

Please go to ‘Settings’ and click “End use of app” to have your account closed within one business day or make a request via email.

How do I reset my password?

On the login page, you can click ‘forgot my password’ to have a reset link sent to you.

I had surgery a while ago, and had already opened an account. I am returning for a second surgery. I logged in, and my account still has my past information. What should I do to make it work for my new surgery?

Please email technical support to have your existing account archived so that you can create a new account using your same email address.

I am using myHip&Knee online, and the app version. Does my information get same-time updated on both?

Yes.