What we were told about quality
At the visioning events, participants were asked to complete the phrase, “Great Care is.” The majority of comments from the public engagement events (70.5%) and hospital units (30.2%) reflected the humane aspects of care.
Examples of words used to define Great Care included: compassion, patience, empathy, sympathy, tenderness, connection, listening, valuing humanity, sincerity, respecting. See our “wordle” below.
