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Accessibility at Sunnybrook's Holland Centre

Patient and Visitor Information Desk

The patient and visitor information desk is located just inside the main entrance and is open 24 hours a day.


  • The Holland Centre has team of well trained and dedicated support staff who work in close partnership with the medical professionals to transport patients in a safe, friendly, and professional manner. This team of porters/orthopaedic technicians is responsible for the transportation of patients from one unit to another.
  • Portering services are available Monday- Friday from 8 a.m. to 6 p.m.


Every wing is equipped with elevators, but not all are accessible to those with vision impairment.


An accessible washroom is located on the first floor just behind the gift shop.

Community Feedback

Help us improve accessibility at Sunnybrook by sharing your questions, concerns or comments about the way we are providing care and service in an accessible manner. Feedback will be handled in accordance with our Patient Concerns Policy.

Sunnybrook is committed to providing information in accessible formats upon request. We are also committed to facilitating accessible communication supports. Please contact us for more information.

Contact us

By email


By telephone

Bayview Campus: 416-480-4940
Holland Centre: 416-967-8566

By mail

Office of the Patient Experience
Sunnybrook Health Sciences Centre
2075 Bayview Avenue
Room C161
Toronto, ON M4N 3M5