Family Navigation Project

Contact us

The Family Navigation Project (FNP) is here to help young people and their families navigate the mental health and addictions system to find the care they need.

If you are 11 to 29 years old and experiencing mental health and/or addiction challenges, or are a concerned family member and live within the Greater Toronto Area (Durham, Halton, Peel, Toronto and York), please call or email us:

Phone: 1-800-380-9FNP or 1-800-380-9367


Please leave a message and we will be in touch with you within one to two business days.

The Family Navigation Project is not a crisis response line. If you need help in a medical emergency, please call 911 or visit your local emergency department. If you feel you are in crisis or need somebody to talk to, community resources are here to help:

Crisis Services Canada

  • 1-833-456-4566 (24 hours, 7 days a week)
  • Text: 45645 (4 p.m. – midnight ET)

Kids Help Phone

  • 1-800-668 6868 (voice)
  • Text: 686868 (24 hours, 7 days a week)