View visitor information during the COVID-19 pandemic »

Hospital  >  Departments  >  Psychiatry  >  Patient care  >  Youth Division  >  Family Navigation Project

About the Family Navigation Project

The Family Navigation Project at Sunnybrook is a non-profit program designed to provide expert navigation of the mental health and addictions service system for youth aged 13-26 and their families, who are living in the Greater Toronto Area (Durham, Halton, Peel, Toronto and York).

We are committed to supporting families and their youth in the path to recovery and optimum functioning. Our promise to families is to engage with them to help them navigate the health care and related services system, connect to appropriate and credible assessment and treatment resources, receive assistance in as timely a way as possible and negotiate challenging situations that may arise, all the while knowing that help and support is available for them every step of the way.

Our promise to the health care system is to help build relationships with treatment providers, centres and programs that will facilitate connections for families and youth. In launching this innovative model of care, we hope to encourage positive change within the system.

Our mission statement

Using a combination of clinical and lived experience, we collaborate with families and their youth with mental health and/or addiction issues to understand their unique needs and match them with supports and services to enhance their health and family functioning

Our vision

No family feels lost in the mental health and addiction system


The Canadian Healthcare Navigation Conference, originally planned for Spring 2020, has been postponed. Please visit the conference website to learn more.


The COVID-19 pandemic is a challenging time for everyone. We want you to know that our team is still here to help.

Contact us

If you live in the Greater Toronto Area (Durham, Halton, Peel, Toronto and York) and are a youth (age 13 to 26) with mental health and/or addictions problems, or if you're a concerned family member, please call:


or email:


You can leave a message and we will be in touch with you within one business day.

The Family Navigation Project is not a crisis response line; people who find themselves or their family member in an emergency situation must call 911 or go to the nearest hospital emergency room.