Hip and Knee Arthritis Rapid Access Clinic
About the Rapid Access Clinic
The Rapid Access Clinic, located at the Holland Centre, is for people with hip or knee issues who want to learn more about their joint problem and treatment options, including surgeries like joint replacement. Patients receive a specialized assessment, education, and personalized treatment recommendations. If a patient needs to see an orthopaedic surgeon, an appointment will be made after this visit. Common conditions we see include:
- Moderate to severe hip arthritis
- Mild to severe knee osteoarthritis
- Knee cartilage lesions
- Lower extremity deformities/mal-alignment
- Patellofemoral instability, osteoarthritis
- Post-traumatic lower extremity deformities, arthritis, instability
We accept referrals from physicians or nurse practitioners and aim to see patients within 4 weeks of referral. Patients receive a specialized assessment, education, and personalized treatment recommendations. If a patient needs to see an orthopaedic surgeon, an appointment will be made after this visit.
Providers - How to refer a patient
Help us reduce unnecessary MRIs: An MRI is not needed for diagnosing hip or knee arthritis. In most cases an X-ray is all that is needed.
About the clinic visit
Our clinic is located in downtown Toronto, on the south side of Wellesley Street, between Yonge and Church. At your visit, you will meet with an Advanced Practice Provider. This is a physiotherapist or occupational therapist with advanced education and experience. These professionals have undergone specialized training and work closely with the orthopaedic surgeons in a team approach to your care.
The Advanced Practice Provider will ask you questions about your hip or knee problem. They will examine your joints and review results of relevant tests you have had. You will complete a short walking test and/or sit-to-stand test with a Physiotherapy Assistant. These tests give the Advanced Practice Provider more information about your function.
Once the Advanced Practice Provider has a detailed picture of your joint problem, they will explain the results, provide you with information and education, personalized treatment recommendations and answer your questions.
Personalized recommendations include:
- How to treat your symptoms
- How to improve your function
- Therapeutic exercises
- Recommended physical activities
- Community programs or services that may help you
- When to see a surgeon about your joint problem and how to prepare for surgery
Personalized recommendations include:
- How to treat your symptoms
- How to improve your function
- Therapeutic exercises
- Recommended physical activities
- Community programs or services that may help you
- When to see a surgeon about your joint problem and how to prepare for surgery
Preparing for the appointment
Helpful questions
Next steps
What patients say about the Rapid Access Clinic »
Our Rapid Access Clinic has been opened in 2007 and since then, our team has seen over 33,000 patients. Patients have been very satisfied with the skills and knowledge of the advanced practice providers, their personal manner, and answers to questions.
Satisfaction with the visit overall: over 95%*
*Based on a standardized nine-item patient satisfaction survey of over 100 patients
“Great experience. Felt good leaving. Left with a lot of information to help me cope and manage my arthritis.”
“Exceptional service – everything explained clearly.”
“Courteous and friendly staff. Very knowledgeable and helpful.”
“My daughter and I were made very comfortable in the clinic. All our questions and concerns were answered to our full satisfaction. The healthcare providers were all excellent."
Reference
Kennedy DM, Robarts S, Woodhouse L. Patients are satisfied with advanced practice physiotherapists in a role traditionally performed by orthopaedic surgeons. Physiother Can. 2010;62:298–305
Want to know more about our team approach to care?
If you want to know more about our team approach to care please see our Model of Care page.
Want to know more about Advanced Practice Providers?
If you want to know more about Advanced Practice Providers (APPs), please see our About APPs page.
Additional resources:
- Videos: osteoarthritis and exercise
- Want to know how to talk to your doctor about joint pain? View helpful information from the Arthritis Alliance of Canada.
- GLA:D Canada: gladcanada.ca
- Sunnybrook blog posts about arthritis:
- https://health.sunnybrook.ca/musculoskeletal/hip-knee-problems/
- https://health.sunnybrook.ca/bone-joint-health/living-well-with-hip-or-knee-arthritis/
- https://health.sunnybrook.ca/bone-joint-health/best-worst-exercises-arthritis-joint-pain/
- https://health.sunnybrook.ca/bone-joint-health/can-active-arthritis/
- https://health.sunnybrook.ca/bone-joint-health/osteoarthritis-symptoms-treatment-reducing-risk/
- Sunnybrook Speaker Series:
For more information about the program, call 416-967-8617.
Location and contact
Hip and Knee Arthritis Rapid Access Clinic
Holland Centre
43 Wellesley Street East
Toronto, ON M4Y 1H1
RAC booking phone number:
416-967-8617
Central Intake fax (referrals):
416-599-4577
Toll-free fax:
1-877-411-4577