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Your Appointment

Find out more information below about your first visit to Odette and your follow-up visits: what to bring, how to get here, where to check in, and more.

Your first visit

Welcome to the Odette Cancer Centre. We understand this may be a stressful and uncertain time for you and your family. Our team is here to help you, and we strive to provide you the best possible care and patient experience.

Below you will find some more information about your first appointment at the centre. If you have more questions before your appointment, please feel welcome to give us a call at (416) 480-4205.

Checking in for your first appointment

  • If this is your first visit or if you have an appointment to see your doctor in clinic or an appointment for blood work at:
    • The Odette Cancer Centre, please check in at T-wing, 1st floor, Main Reception.
    • The Louise Temerty Breast Cancer Centre, please check in at M-wing, 6th floor, reception.

View a map of Odette Cancer Centre.

We encourage you to bring a family member or someone to help you understand the information you will receive during your visits.

Your visits to the centre may last several hours so please plan accordingly.

Before leaving the centre, please ask at the May I Help You desk for your next appointment information.

Do you need help about where to go, hospital services or other information?

Our Patient Buddy Volunteers can help.

Look for a volunteer wearing a blue vest and an orange badge that says, "How may I help you?"

They'd be happy to help.

For your first visit, please bring:

  • Your Ontario Health Card
  • Information on:
    • Your family doctor (name, address and phone number)
    • Your next of kin (name, address and phone number)
    • Your emergency contact (name, address and phone number)
  • A list of medicines you are currently taking, including:
    • Over-the-counter medications
    • Vitamin or mineral supplements
    • Herbal and natural products
  • Medical imaging test results that were not done at Sunnybrook (i.e. mammograms, x-rays etc.)
  • Equipment you need (i.e. ostomy bags, oxygen tanks etc.)
  • Snack/lunch or a drink, or you can buy food at Druxy's, T-wing, ground floor
  • Money for parking or anything else you may buy on site, or you can use the bank machine, T-wing, ground floor
  • Money/credit card or drug insurance information (i.e. Group and policy numbers for private insurance plans, Trillium, Ontario Works, Ontario Disability Support Program etc.)
  • A family member, friend, neighbour or someone to take notes during your appointment and help you understand the information you will receive during your visit.
  • Your list of questions that you want to have answered during your visit.

If you have any questions about the Odette Cancer Centre or your appointment before your first visit, please call (416) 480-4205.


 

All Odette Cancer Centre and Louise Temerty Breast Cancer Centre appointments

Checking in for your appointments

If you have an appointment:​

To see your doctor in clinic

For the Odette Cancer Centre, please check in at T-wing, 1st floor, Main Reception.

For the Louise Temerty Breast Cancer Centre, please check in at M-wing, 6th floor, reception.

For blood work

At the Odette Cancer Centre, please check in at T-wing, 1st floor, Main Reception.

At the Louise Temerty Breast Cancer Centre, please check in at M-wing, 6th floor, reception.

A radiation planning appointment Check in at T-wing, Basement level, room 100.
Radiation treatment Check in at T-wing, ground floor, radiation reception.
Chemotherapy or immunotherapy Check in at T-wing, 1st floor, Main Reception.

View a map of Odette Cancer Centre.

If you have an appointment with the Patient and Family Support Program, go to the Patient and Family Support Office in T-wing, ground floor, room 230.

At every visit, you will be asked to confirm information on your family doctor, next of kin and emergency contact. If there are any changes, please tell the reception.

If you are unable to keep your appointment, please call 416-480-5000 as soon as possible.

For each visit to the Odette Cancer Centre, please bring:

  • Your Ontario Health Card (green) and your Sunnybrook Hospital Card (red)
  • A list of medicines you are currently taking
  • Equipment you need (i.e. ostomy bags, oxygen tanks etc.)
  • Snack/lunch or a drink, or you can buy food at Druxy's, T-wing, ground floor
  • Money for parking or anything else you may buy on site, or you can use the bank machine, T-wing, ground floor
  • Money/credit card or drug insurance information (i.e. Group and policy numbers for private insurance plans, Trillium, Ontario Works, Ontario Disability Support Program etc.)

You are responsible for the cost of drugs prescribed that are not covered by Ontario Health Insurance. If you do not have drug coverage, please contact the Drug Reimbursement Specialist (416-480-4623).

Need a ride?

Volunteer drivers are available through the Wheels of Hope Transportation Service from the Canadian Cancer Society. If you need a ride to your appointment and you would like to register for the program, please call 1-800-263-6750.

Need a transport chair (staxi)

Staxis are available in the parking lot across from the Odette Cancer Centre and at the Centre's east entrance for a refundable deposit of $1.00. More Staxis info

Your Symptoms Matter: How are you feeling?

After checking in at reception, please take a moment to complete Symptom Screening at one of the kiosks. You will be asked questions about your symptoms, such as your pain, your appetite and your wellbeing. Your responses will help the healthcare team understand how you are feeling at today's visit and to track changes over time so that your symptoms can be managed appropriately.

The "Your Symptoms Matter" survey was designed by Cancer Care Ontario to help assist conversations with your care team.

MyChart

Stay connected to your health information

Questions? Learn more

 

We Can Help. Start Here.

Questions

Questions
about cancer?

We have answers

Email:
patienteducation
@sunnybrook.ca

Call: 416-480-4534

Visit: The PEARL
on the 1st floor of the
Odette Cancer Centre
Monday to Friday
9 am to 4 pm