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Your Appointment

Welcome to the Odette Cancer Centre. We understand this may be a stressful and uncertain time for you and your family. Our team is here to help you, and we strive to provide you the best possible care and patient experience.

Your first appointment »

Below you will find some information to help you prepare for your first appointment at the centre. If you have more questions before your appointment, please give us a call at 416-480-4205.

Checking in for your first appointment

  • If it is your first visit or if you have an appointment to see your doctor in clinic or an appointment for blood work at:
    • The Odette Cancer Centre – Check in at T-wing, 1st floor, Main Reception.
    • The Louise Temerty Breast Cancer Centre – Check in at M-wing, 6th floor, reception.

View a map of Odette Cancer Centre.

Important things to know:

  • Due to COVID-19, there will be no visitors permitted at Sunnybrook, until further notice.
  • Your visits to the centre may last several hours so please plan accordingly.
  • Before leaving the centre, please ask at the “May I Help You” desk for your next appointment information.

What to bring

Please bring the following items with you:
  • Your Ontario Health Card
  • Information on:
    • Your family doctor (name, address and phone number)
    • Your next of kin (name, address and phone number)
    • Your emergency contact (name, address and phone number)
  • A list of your medications you are currently taking, including:
    • Prescription drugs (you can ask your pharmacy to print you a list)
    • Any over-the-counter drugs, such as cold medication and pain relievers
    • Vitamin or mineral supplements
    • Herbal and natural products
  • Medical imaging test results that were not done at Sunnybrook (i.e. mammograms, x-rays etc.)
  • Equipment you need (i.e. ostomy bags, oxygen tanks etc.)
  • Money/credit card or drug insurance information (i.e. Group and policy numbers for private insurance plans, Trillium, Ontario Works, Ontario Disability Support Program etc.)
  • Money for parking or anything else you may buy on site (there is a bank machine, T-wing, ground floor)
  • Snack/lunch or a drink, or you can buy food at Druxy's, T-wing, ground floor
  • Your list of questions that you want to have answered during your visit.

Need help on your first day?

A Companion staff will be able to help you:
  • Check in
  • Get to your next destination/appointment
  • Answer any questions

You can meet them at the East Entrance as you enter the Odette Cancer Centre.

If you have any questions about the Odette Cancer Centre or your appointment before your first visit, please call 416-480-4205.

 

All Odette Cancer Centre and Louise Temerty Breast Cancer Centre appointments »

Checking in for your appointments

If you have an appointment:​

To see your doctor in clinic

For the Odette Cancer Centre, please check in at T-wing, 1st floor, Main Reception.

For the Louise Temerty Breast Cancer Centre, please check in at M-wing, 6th floor, reception.

Blood work

At the Odette Cancer Centre, please check in at T-wing, 1st floor, Main Reception.

At the Louise Temerty Breast Cancer Centre, please check in at M-wing, 6th floor, reception.

Radiation planning appointment Check in at T-wing, Basement level, room 100.
Radiation treatment Check in at T-wing, ground floor, radiation reception.
Chemotherapy or immunotherapy Check in at T-wing, 1st floor, Main Reception.

View a map of Odette Cancer Centre.

If you have an appointment with the Patient and Family Support Program, go to the Patient and Family Support Office in T-wing, ground floor, room 230.

Important things to know:

  • At every visit, you will be asked to confirm information on your family doctor, next of kin and emergency contact. If there are any changes, please tell the reception.
  • You are responsible for the cost of drugs prescribed that are not covered by Ontario Health Insurance. If you do not have drug coverage, please contact our Drug Reimbursement Specialist (416-480-4623).

If you are unable to keep your appointment, please call 416-480-5000 as soon as possible.

What to bring:

For every visit, please bring the following items with you:

  • Your Ontario Health Card (green) and your Sunnybrook Hospital Card (red)
  • A list of medicines you are currently taking
  • Equipment you need (i.e. ostomy bags, oxygen tanks etc.)
  • Snack/lunch or a drink, or you can buy food at Druxy's, T-wing, ground floor
  • Money/credit card or drug insurance information (i.e. Group and policy numbers for private insurance plans, Trillium, Ontario Works, Ontario Disability Support Program etc.)
  • Money for parking or anything else you may buy on site (there is a bank machine, T-wing, ground floor)

You are responsible for the cost of drugs prescribed that are not covered by Ontario Health Insurance. If you do not have drug coverage, please contact our Drug Reimbursement Specialist (416-480-4623).

 

Need a ride?

Volunteer drivers are available through the Wheels of Hope Transportation Service from the Canadian Cancer Society. If you need a ride to your appointment and you would like to register for the program, please call 1-800-263-6750.

Need a transport chair (staxi)

Staxis are available in the parking lot across from the Odette Cancer Centre and at the Centre's East entrance for a refundable deposit of $1.00. For more information about Staxi Chairs, please click here.

Your Symptoms Matter: How are you feeling?

Each time you come to the cancer centre, you will be asked to complete a short assessment about common cancer related symptoms (such as your pain, your appetite and your wellbeing). Your responses will help your healthcare team understand how you are feeling at today's visit and to track changes over time so that your symptoms can be managed appropriately. If you wish to complete the assessment online, please go to isaac.cancercare.on.ca.

The "Your Symptoms Matter" survey was designed by Cancer Care Ontario to help assist conversations with your care team.

MyChart

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Questions? Learn more

 

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Questions

Questions
about cancer?

We have answers

Email:
patienteducation
@sunnybrook.ca

Call: 416-480-4534