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Safe. Seamless. Sustainable.


At a glance

In 2019, Sunnybrook launched a process to renew the Quality Strategic Plan.

In the spring of 2020, the health care community turned its attention to the COVID-19 pandemic. In many ways, the pandemic amplified the importance of the quality goals in this renewed plan.

This unique and challenging time in healthcare has highlighted the significance of delivering safe, seamless and sustainable care under even the most extreme of circumstances.

Sunnybrook will learn from this experience to further propel forward our vision of quality excellence at the hospital and beyond.


Quality Strategic Plan 2020 - 2025


The Quality Strategic Plan 2020-2025 serves two important purposes:

Number 1 on a purple gear.

To highlight the strategic goals where we will focus our organizational quality efforts through priority initiatives that are monitored and renewed annually.

Number 2 on a purple gear.

To identify the important enablers that will be required in order to achieve our goals and support all quality improvement work at Sunnybrook.

Quality goals: safe care, seamless care, sustainable care.



Quality goal enablers: Quality culture, digital health, advanced analytics.