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Job postings: Non Union

Communications Specialist - Centre for Quality Improvement and Patient Safety - Regular Full Time (201482)

Toronto, ON, CA Posted: 6/18/2020 8:46:48 AM

We currently have a Regular Full-Time opportunity for a Communications Specialist in the Centre for Quality Improvement and Patient Safety Department at our Bayview Campus.

Summary of Duties

The Centre for Quality Improvement and Patient Safety (C-QuIPS) is an extra-departmental unit of the University of Toronto Faculty of Medicine supported jointly by Sunnybrook Health Sciences Centre, The Hospital for Sick Children and Women’s College Hospital (www.cquips.ca). C-QuIPS has an international reputation as a leading centre in creating capacity amongst healthcare providers and leaders to implement change at a health-system level to improve the quality of care patients and families experience.

Reporting to the C-QuIPS Program Manager, the Communications Specialist will be responsible for developing and maintaining the C-QuIPS communications strategy, organizing content and updates for the C-QuIPS Website, social media platforms and other outreach materials; stakeholder outreach, and event and program planning. The successful candidate will be part of the core C-QuIPS team, not part of the Sunnybrook Communications team.

  • Develop and evolve a communications strategy and brand identity for C-QuIPS, with one of the primary goals being to make key stakeholder groups aware of C-QuIPS’ impact on patient care at the health system level
  • Lead the communication planning and development of initiative-specific strategies (e.g. education programs, rounds, events) that align with C-QuIPS’s overarching communications strategy and priorities
  • Develop and update content for the C-QuIPS website, social media platforms (e.g., Twitter, LinkedIn) and quarterly newsletter
  • Contribute ideas for digital properties that help tell C-QuIPS’s story to various audiences; profile success stories of staff/members, graduates; pitch campaign ideas; and liaise with affiliate communications teams at partner hospitals and university
  • Verifying that content is consistent with brand identity guidelines
  • Coordinate the promotion of C-QUIPS educational programs, including the Annual Symposium, the Certificate Course, EQUIP and Organizational QI Development Workshops (including producing promotional and outreach materials)
  • Developing, writing and editing reports (annual reports, self-studies)
  • Responding in a professional and timely manner to partner and stakeholder requests and incoming questions from the broader CQUIPS community
  • Provide ongoing communications support and strategic counsel regarding the C-QuIPS brand to other C-QuIPS team members as well as external partners and stakeholders
  • Work collaboratively with graphic designers, photographers and videographers to create digital and multimedia assests to be used for promotional purposes and demonstrating impact.
  • Event planning for the C-QuIPS alumni and stakeholder engagement events and other C-QuIPS events and programs

Qualifications/Skills

  • Bachelor's Degree in corporate communications, public relations, journalism or related field or acceptable combination of equivalent experience.
  • Minimum 5 years experience in relevant experience in journalism, communications or public relations; prior experience working in a university or healthcare setting preferred
  • Demonstrated experience writing concisely and to deadline; experience producing digital materials, including e-newsletters, annual reports and web content is essential
  • Early adopter of social media and other digital platforms
  • Team player and self-starter with ability to prioritize and work efficiently and independently under pressure
  • Exceptional written English communications skills
  • Experience in healthcare or academic communication strategies and writing an asset
  • Experience successfully coordinating multiple projects concurrently
  • Proficient in the use of MS Office software (Word, Excel, PowerPoint, Outlook), email clients, web browsers
  • Experience using web-based content management systems (CMS), such as Wordpress
  • Experience in the use of Adobe Suite programs (Photoshop, Illustrator, Acrobat Pro, InDesign) an asset
  • Exceptional interpersonal and communication skills, and the ability to concisely summarize information
  • Creative and solutions-oriented; passion for communications and storytelling; exceptional attention to detail
  • Ability to foster collaborative relationships and coordinate teams of varying backgrounds while ensuring targets and objectives are met

Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 201482 to:

Human Resources
Sunnybrook Health Sciences Centre

To apply, please click "Apply for Position" at the bottom of this page.


Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.