We offer the following types of room accommodation:
- Standard ward: Four or three beds per room
- Semi Private: Two beds per room
- Private: One bed per room
Staff work hard to assist you in your requests for semi-private or private accommodation. Medical need is the first priority when assigning rooms.
Private rooms are limited in supply and must be used for patients who may require additional precautions for an infectious disease or medical condition.
If you are assigned a private room, there is always a chance you may be relocated at any time if other patients' medical conditions make this unavoidable. In this case, we will provide an explanation for your move and you will have an hour’s notice before you're relocated. Your visitors will be advised of your move, and redirected to your new location. And we'll continue to work to return you to the next available private room.
Provincial health insurance covers standard ward accommodation (four patients per room) only. Semi-private and private rooms are available for an additional fee. You are responsible for any portion of the accommodation fees not covered by supplimental insurance, and may pay by cash, cheque, Visa or Mastercard.
Certain extended health insurance plans cover some or all of the costs of preferred accommodation.
Please check with your private insurance company prior to admission to the hospital to ensure you are aware of your hospital accommodation coverage. If your insurance does not cover the total amount, then you are responsible for the difference.
Payment for preferred accommodation may be required at the time you’re admitted.
If you have any questions regarding health insurance coverage or non-insured services, please call Patient Accounts in D117 at (416) 480-4156 between the hours of 8:30 a.m. and 12:30 p.m. and 1:00 p.m. and 3:00 p.m., Monday to Friday.
Information for St. John's Rehab patients
To arrange preferred accommodation such as a semi-private or private room, please complete a preferred accommodation request form prior to your admission to the hospital. If your requested accommodation is not available, you will be billed according to the preferred accommodation provided.
The patient accounts office at St. John's Rehab is open Monday through Friday, 8 a.m. - 4 p.m. For more information, please call 416-226-6780, ext. 7045.