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Downloading movies and TV shows from your streaming platform to your device

Streaming TV shows and movies on your devices requires a strong Wi-Fi signal, and Wi-Fi strength may vary across the hospital. In order to best ensure that you will have access to the movies and shows you'd like to watch during your stay, we reccommend downloading them to your Apple iOS or Android devices before coming to the hospital. This will help ensure that your favourite movies and TV shows will be available to watch during your stay, even without a strong Wi-Fi signal. 

Movies and TV shows can be dowloaded to your iOS or Android devices using your personal data (service charges may apply), or your personal Wi-Fi network prior to arriving at the hospital. Learn more about how to download movies and shows to your devices using Netflix, Crave and/or Disney+ below: 

Netflix

View instructions for downloading movies and TV shows from Netflix onto your personal devices on the Netflix website, or review instructions below:

Netflix shows and movies can be downloaded through the Netflix app on any of the following devices:

  • An iPhone, iPad, or iPod touch running iOS 9.0 or later, or
  • A phone or tablet running Android 4.4.2 or later, or
  • An Amazon Fire tablet running Fire OS 4.0 or later, or
  • A tablet or computer running Windows 10 Version 1607 (Anniversary Update) or later

To download a movie or show, find the title that you would like to download to your device, and press the download icon. Once the movie/show has been downloaded, you can watch it offline by navigating to the "My Downloads" section of the Netflix app.

If you do not see the download icon beside a movie or show title, that may mean that the movie/show is not available to download, or that you are trying to download on a device that is not compatible (see above list of compatible devices).

Crave

View instructions for downloading Crave movies and TV shows onto your personal devices on the Crave website, or review instructions below:

Using the Crave app, Crave TV shows and movies can be downloaded on iPhones, iPads, Android phones and tablets.

To download a movie/TV show on the Crave app, navigate to a show/movie title, and press the download icon. Once the movie/show has been downloaded, you can watch it offline by navigating to “My Cravings” and then the “My Downloads” section of the Crave app.

Disney+

View instructions for downloading Disney+ movies and TV shows onto your personal devices on the Disney+ website, or review instructions below:

Using the Disney+ app, Disney+ TV shows and movies can be downloaded on your mobile device.

To download a movie/TV show on the Disney+ app, navigate to a show/movie title, and press the download icon (beside the play button). Once the movie/show has been downloaded, you can watch it offline by navigating to “Downloads” in the app menu bar.

Free streaming services

There are a few free movie and TV streaming services you may wish to use on your device while in hospital. Please note, the below services do not offer offline viewing, and require Wi-Fi in order for shows and movies to be streamed. Wi-Fi strength may vary across the hospital.