Hospital  >  Patients & Visitors  >  About your hospital stay  >  Medical alarm service

Medical alarm service

Lifeline is an easy-to-use medical alarm service that is designed to reduce the risk of living alone or managing a medical condition.

For over 20 years, our hospital’s Lifeline program has given many seniors and discharged patients the ability to return home with peace of mind, knowing that help is always available at the push of a button. In event of a fall or emergency, Lifeline provides patients with prompt and caring assistance, 24 hours-a-day.

The Lifeline service is ideal for anyone who:

  • Lives alone or is alone a good part of the day
  • Is at risk for falls
  • Manages a medical condition or is recovering from surgery
  • Has a caregiver who needs greater peace of mind

Lifeline is the perfect complement to the range of services offered by Sunnybrook. Additionally, when you subscribe to the Lifeline program you support the hospital.

Through our partnership, revenue generated from Lifeline is reinvested back into our hospital.

Getting Lifeline

To book an in-home consultation or in-service with our Lifeline community representative, please call the Sunnybrook Lifeline program at 416-442-5545 or visit

If you would like to discuss Lifeline in-person or obtain informational and/or safety brochures, our office is located in room H238b within the H230 social work offices. Please call 416-445-3387. ext. 7753 ahead of dropping by or to make an appointment as the staff in this office are here on an irregular basis.

How the lifeline service works

Location and contact

Medical alarm service

Sunnybrook Health Sciences Centre
2075 Bayview Avenue,
H-wing, 2nd floor,
room H 238b (within the H 230 offices)
Toronto, ON M4N 3M5


To book an in-home consultation: 416-442-5545

To book an in-office appointment: 416-445-3387 ext. 7753


Lifeline: Learn more and brochure

Download our brochure

Is it time for a medical alarm?