Visitor information

Do not visit our patients or residents if you are sick.

If you have any of the following symptoms, do not visit our patients or residents:

• Fever
• Sore throat
• New or worsening cough
• Runny or stuffy nose
• Shortness of breath
• Conjunctivitis (pink eye)
• Unexplained fatigue or muscle aches
• Loss of taste or smell
• Vomiting
• Diarrhea

Do not visit until you have been free of symptoms for at least 24 hours (48 hours for vomiting and/or diarrhea).

If you have tested positive for COVID-19 or been exposed to someone with COVID-19 in the past 10 days (including the patient you are visiting), do not visit our patients or residents. Exposed means you spent 15 or more minutes within 6 feet of the person who has tested positive with COVID-19, and you weren’t wearing a mask.

Wear a mask.

You are welcome to wear a mask if it makes you feel more comfortable. In some cases, you may be required to wear a mask. Please take one (free of charge) from the dispensers at our entrances, and wear it when required so that it covers your mouth and nose.

Only two visitors at a time.

Most areas of the hospital allow only two visitors at a time. Other visitors may wait in common areas such as cafeterias or designated waiting rooms and not on the unit or in corridors. Children under 12 years old must be accompanied by an adult.

Patients visiting the Emergency Department or an outpatient clinic may invite one person to support them during their visit.

Residents of the Veterans Centre may have more than two visitors at a time, where space allows.

Clean your hands.

Washing your hands will prevent infections and illnesses from spreading in the hospital and helps to keep you safe from germs. Use the hand sanitizer at the entrances and throughout the hospital.

Use public washrooms only.

Do not use washrooms in patient and resident rooms. Please use the public washrooms located throughout our buildings.