2. Once the app is downloaded, you will be brought to a “Get Started” screen. Enter your mobile phone number to receive a six-digit code to verify your device. If you would like to sign in with your email, choose that option.

3. Once you enter your six-digit code – which you will receive by SMS or email – you will be prompted to create a 4 digit PIN to connect to and protect your account. Remember this PIN as this will serve as your password to your account. After you choose and confirm your PIN, you’ll be asked to accept the terms and conditions, and to enable location services.

4. After all of this set up is complete, you’re ready to park!

On the main page of the app, you’ll be asked to start a new session, and input the zone number of the parking lot you’d like to park in.

• There is signage indicating the parking lot zone number in all Sunnybrook parking lots where the Passport Parking app can be used. Double check that the zone number entered into your app is the same as the number on the signs in the lot where you parked.

5. Next, you’ll be prompted to add the vehicle licence plate of the car you’re parking.

6. Once your car is selected, you’ll be asked to choose the amount of time you’d like to park for. The app will show you the cost for the amount of parking you’ve selected.* Choose the amount and hit “continue.”

*Please note, when using the Passport Parking app to park, there is a $0.25 convenience fee that is added to Sunnybrook’s cost of parking.

5. Before you confirm your payment, review your parking details, such as the name and number of the zone you’ve selected to park in, vehicle licence plate, and the cost and end time for your parking.

On this screen, you can also add your credit card. Once you’ve confirmed that all details are correct, press “confirm payment.”

You have now successfully paid for parking at Sunnybrook using the Passport Parking app!

1.Once you have successfully started a parking session, you will be directed to the parking session screen displaying a session countdown, expiration time, as well as other transaction details (for example, parking location and the option to add time to your parking session).

2. When you press the "Add Time" button under your active parking session, you will be brought to a screen where you can choose the amount of time you'd like to add to your current parking session.

3. Once you choose the amount of time you'd like to extend your parking session by, you will be given the chance to review your parking session details. This page will outline the amount of money you previously spent on parking, and the additional fee added with the extension. After reviewing these details, press "Confirm Extension," and your parking session will be extended.