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Visiting hours: survey results

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Change visiting hours? We asked, you answered!

Sunnybrook currently welcomes visitors between 8am and 10pm. Should visiting hours remain the same, be open 24/7 or be extended by a few hours?

36 stakeholders responded.

21 said: Stay the same

- No. Those times seem okay. Patients need sleep at night. They need rest.

- Depending on the circumstances, patients need their rest to heal too! If you're in a shared room and continuously being disrupted, it won't do anybody good. Should be up to the patient.

12 said: Be open 24/7

- More person & family centred to not have a limit on visiting hours

- Access should be 24 hours as long as visitors are not being disruptive

-For family members and direct caregivers (who should not be considered visitors), there should be no limits. They should be seen as members of the care team.

3 said: Extend by a few hours

- Family demands are many. Huge stress on families with sick loved ones. The extended time helps.

Thank you for sending us your feedback. We will take your comments into account when reviewing our policy on visiting hours.

View the archived survey »

Change visiting hours survey. Accessible text follows.

View a plain-text version of the infographic

Change visiting hours? We want to hear from you

Sunnybrook currently welcomes visitors between 8 a.m. and 10 p.m.

In 2012, visiting hours were expanded across the hospital. Visitors can now access most units between 8 a.m. and 10 p.m. (there are a few exceptions, like critical care and the Veterans Centre). Sunnybrook is reviewing the policy, and we want to hear from you.

Should visiting hours:
  • Remain the same?
  • Be extended by a few hours?
  • Be made completely open, 24/7?

The Reality

Quiet time

It may be more difficult for patients to have quiet time to rest in their rooms, particularly in a multi-bed room, if visitors have extended or open access 24/7

Infection Control

24/7 open access may make it more difficult for staff to monitor visitors for infections, like the flu


More staff, including environmental services & security, would be needed to monitor expanded or open visiting hours


It's important for patients, families and visitors to be together during a stressful event like hospitalization


The traditional visiting hours of 8 a.m. to 10 p.m. might not work for all visitors, such as those with alternative work schedules


When visiting hours are limited, visitors more likely to leave the hospital and take care of themselves for a few hours (eat, have ashower, sleep etc.)

Should Sunnybrook extend visiting hours? Why or why not? Tell us in the comment box below.