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Excellence in customer service

February 11, 2013


The Bertin Award for Excellence in Customer Service is an annual award that recognizes and honours the work of individuals who demonstrate our Sunnybrook values and commitment to excellent customer service in their daily work with patients, families and colleagues.

Named in honour of former Board of Directors member, Mr. Paul Bertin, for his significant contribution and years of service, the awards recognize five non-clinical staff (i.e. administration, clerical, technical, service and support) who work on a regular part-time or full-time basis at Sunnybrook and demonstrate excellence in their work.

Nominate an individual who:

  • Makes special efforts, beyond the usual requirements of their role
  • Approaches customers and colleagues with dignity and respect
  • Contributes to a fair and inviting workplace by demonstrating the values of Sunnybrook: excellence, collaboration, accountability, respect and empowerment in their daily interactions and work
  • Demonstrates exceptional commitment to helping others including patients families and colleagues

Closing date for nominations is March 8, 2013

Nominate a Sunnybrook staff member

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