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Office of the Patient Experience

There may be times when you or your family members need help finding information or voicing a concern. If the staff on the unit or in the department have been unable to help address your concerns, you may wish to contact the Office of the Patient Experience. A consultant will listen to, and help resolve patient/resident concerns in a confidential setting.

You may contact us in writing by sending us your comments to:

Office of the Patient Experience
Sunnybrook Health Sciences Centre
2075 Bayview Avenue, Room C161
Toronto, ON M4N 3M5

Email: patient.experience@sunnybrook.ca 

You may also call us directly:

Our offices are open between 9:00 a.m. and 4:30 p.m., Monday to Friday.

  • Bayview Campus (Room C161): 416-480-4940
  • Holland Orthopaedic & Arthritic Centre: 416-967-8566