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COVID-19 Vaccine Hub

Here you can find information about Sunnybrook's COVID-19 vaccine efforts, vaccine eligibility at our clinic, and more.

June 20, 2021: An update about vaccinations at Sunnybrook

The City of Toronto and Toronto Public Health have released a statement about scaling up vaccinations with Moderna doses due to delays in provincial Pfizer shipments.

Due to these changes, Sunnybrook’s COVID-19 Vaccine Clinic will no longer offer the Pfizer mRNA vaccine to adults for first or second doses. All adults who have an appointment at our vaccination clinic will now receive the Moderna mRNA vaccine. This change is effective June 20, 2021. This is consistent with Toronto clinics.

Youth ages 12-17 who have a first or second dose appointment at our clinic will still receive Pfizer.

The National Advisory Committee on Immunization (NACI) guidelines state that if you had Moderna or Pfizer for your first dose, you can safely take either Moderna or Pfizer for your second dose. NACI has made this recommendation because these two vaccine brands use mRNA technology, meaning they are interchangeable.

If you are age 18+ and have a vaccine appointment at Sunnybrook on June 20, 2021 or later, please know that you will only be offered Moderna.

We appreciate your understanding.

People who received AstraZeneca as a first dose:

Beginning the week of June 21, Sunnybrook will open up online booking for second doses for people who received AstraZeneca as a first dose. Updates will be posted to this webpage as they become available.

No longer need your appointment? Cancel here »

View previous updates »

June 18, 2021: Update on second dose appointments

On June 17, the Ministry of Health announced that people in some public health units, including Toronto, who were vaccinated with an mRNA vaccine on or before May 30 are eligible for an accelerated second dose starting June 23.

Our clinic team has started to reschedule second dose appointments for people who had their first dose at our clinic on or before May 30. Rebooking is a manual process and will take a number of days. Thank you for your patience. You can also use the provincial booking site to book a new second dose appointment starting June 23.

You will receive notice of your rebooked appointment by email and/or text (whichever you chose at the time of booking your first appointment). Please be sure to check your junk mail folder to look for an email from Sunnybrook’s Vaccine Clinic about your new appointment date. This date is assigned to you based on our clinic capacity and vaccine supply; if you cannot make the new date or time, please use the rescheduling function in the email you received.

If you choose to receive a second dose somewhere else, please cancel your Sunnybrook appointment so we can make sure that dose can go to someone else. Thank you for your patience as we work through this process together.

If you are not yet eligible for your second dose, thank you for your patience. Please keep an eye on this page for updates.

June 17, 2021: Update on second dose appointments

Our vaccine clinic team has now rebooked appointments for people vaccinated at our clinic on or before May 9, 2021. Thank you to our clinic team for this tremendous effort!

If you did not receive a new second-dose appointment, but you were vaccinated with a first dose at our clinic on or before May 9, you may wish to book a second-dose appointment via the provincial booking system, or visit our FAQ for information on how we may be able to help.

June 11, 2021: Update on the rebooking of second doses

On June 10, the Ministry of Health announced that people in some public health units, including Toronto, who were vaccinated on or before May 9 are eligible for an accelerated second dose starting June 14.

Our clinic team has started to reschedule second dose appointments for people who had their first dose at our clinic on or before May 9. Rebooking is a manual process and will take a number of days. Thank you for your patience. You can also use the provincial booking site to book a new second dose appointment starting June 14.

You will receive notice of your rebooked appointment by email and/or text (whichever you chose at the time of booking your first appointment). Please be sure to check your junk mail folder to look for an email from Sunnybrook’s Vaccine Clinic about your new appointment date. This date is assigned to you based on our clinic capacity and vaccine supply; if you cannot make the new date or time, please use the rescheduling function in the email you received.

If you choose to receive a second dose somewhere else, please cancel your Sunnybrook appointment so we can make sure that dose can go to someone else. Thank you for your patience as we work through this process together.

If you are not yet eligible for your second dose, thank you for your patience. Please keep an eye on this page for updates.

June 7, 2021: Update on the rebooking of second doses

Our vaccine clinic team continues to rebook second doses for people who received their first dose at Sunnybrook and are age 70+ (born in 1951 or before) or were vaccinated with a first dose at our clinic on or before April 18. They have now rebooked about 20,000 people. Thank you to our clinic team!

If you haven’t yet been rebooked, we thank you for your patience. The team is working hard to fit people into the clinic based on our supply and capacity. They are doing this based on your first dose date, and appointments are being rebooked now into the week of June 24 and beyond. This is a manual process and will take some time. Thank you for your patience. You can also check the provincial booking site to book a second dose.

You will receive notice of your rebooked appointment by email and/or text (whichever you chose at the time of booking your first appointment). Please be sure to check your junk mail folder to look for an email from Sunnybrook’s Vaccine Clinic about your new appointment date. This date is assigned to you based on our clinic capacity and vaccine supply; if you cannot make the new date or time, please use the rescheduling function in the email you received.

If you choose to receive a second dose somewhere else, please cancel your Sunnybrook appointment so we can make sure that dose can go to someone else.

Thank you for your patience as we work through this process together.

Information about earlier second doses for youths and people vaccinated after April 18 will be posted here when it becomes available.

Book a COVID-19 vaccine appointment at Sunnybrook

Please read eligibility requirements for booking a first and second dose carefully.

Our vaccine clinic is by appointment only, no walk-ins.

First doses

Anyone over age 12 can book an appointment for the first dose of the COVID-19 vaccine at Sunnybrook.  Please note: You must be at least 12 years old at the time of booking.

Second doses

To support Toronto Public Health’s hotspot strategy, anyone age 18+ can book a second-dose vaccine appointment at Sunnybrook if they live, work or go to school in a Toronto Delta hotspot postal code (designated by Toronto Public Health) and got their first dose of an mRNA vaccine (either Pfizer or Moderna) more than 26 days ago.

Eligible hotspot postal codes, as defined by Toronto Public Health: M9W, M9V, M6M, M9L, M9M, M3J, M3K, M3M, M3N, M6N, M3L, M9N, M1G, M1B, M1S, M1J, M4H, M4A

We are administering Moderna to adults age 18+. Youth ages 12-17 vaccinated in our clinic will receive Pfizer. There is no opportunity to request a different brand of vaccine.

The National Advisory Committee on Immunization (NACI) has confirmed that a mixed vaccine schedule can be completed safely and is effective.

To learn more about the vaccine rollout in Ontario, visit the Ministry of Health's website or call the Provincial Information line at 1-888-999-6488 (TTY 1-866-797-0007).

Book your COVID-19 vaccine appointment at Sunnybrook »

Please note, our booking site is not compatible with Firefox at this time. Please use a different browser to access our online booking system.


Daily COVID-19 vaccine standby opportunity

We have launched a daily standby list for end-of-day vaccine doses for members of the public who are eligible to receive the COVID-19 vaccine at Sunnybrook. 

Learn more about the standby list, eligibility and process »

Sunnybrook COVID-19 Vaccine Clinic

View information about Sunnybrook's COVID-19 Vaccine Clinic, including how to get there, what to expect during your vaccine appointment, and more.

Learn more about our clinic at sunnybrook.ca/vaccine-clinic »

Frequently asked questions about vaccine eligibility & appointment booking

Questions about second doses, booking second dose appointments and more

I got my first dose at Sunnybrook. When is my second dose?

If your first dose was after May 9, and on/before May 30, you will receive a new, earlier second dose date at our clinic. Our clinic team is currently in the process of rebooking these appointments. Rebooking is a manual process and will take a number of days. Thank you for your patience.

If your first dose was on or before May 9, we have rebooked your second dose to an earlier date and sent a notice by text or email.

If your first dose was after May 30, you are still scheduled for a second dose 16 weeks from your first dose. Keep an eye on this page for any future updates.

- June 18, 2021

Other groups have been identified by the Ministry of Health as eligible to get their second dose sooner than the mandated 16 week interval.

Learn more »

Residents of long-term care, retirement homes and seniors congregate care homes

Residents of long-term care, retirement homes and seniors congregate care homes are exempt and receive second doses in 21-28 days, as per the Ministry of Health.

Indigenous adults

First Nations persons living in remote communities are exempt and receive second doses in 21-28 days, as per the Ministry of Health. As of May 4, this has been expanded to include all Indigenous adults. Indigenous adults booking under this eligibility criteria will be booked for second doses 26 days after the first dose. For anyone who booked an appointment at Sunnybrook as an Indigenous adult before May 5, our clinic team will reschedule your second dose and a notice will sent by text and/or email.

Patients with certain health conditions

In March, the Ministry of Health announced some changes to the dose timing for a small group of people because research now recommends that some people get the second dose sooner because of their high-risk of severe COVID-19 and because of the way the vaccine works to build immunity.

We now provide the following patients with their second dose within as close to a 21-28 day timeframe as possible:

  • Recipients of solid organ transplants
  • Recipients of hematopoetic stem cell transplants
  • People receiving hemodialysis
  • People with malignant hematological conditions undergoing active treatment*
  • People with non-hematological malignant solid tumours undergoing active treatment*

(* “active treatment” is defined as chemotherapy, targeted therapy, and immunotherapy; not those receiving only radiation or hormonal therapy)

These exemptions are booked automatically by our system based on information you provide when you book your appointment.

NOTE: People with treatment or health-related second dose timing exemption might not receive the date of their second dose immediately at their first dose appointment. If you do not receive a text or email confirmation of your second dose date within 12 days of your first dose, email questions@sunnybrook.ca. Please do not email with queries about dose intervals if you are not from the group outlined above.

If you received your first dose of the COVID-19 vaccine at a vaccination site other than Sunnybrook, please contact that site directly for information on moving your second dose appointment. Sunnybrook can only provide the second dose of the COVID-19 vaccine to people who received their first dose here.

For other questions about dose intervals, please contact the Ministry of Health.

Patient-facing health-care workers at highest-risk of COVID-19 exposure 

The Ministry of Health announced on May 10 that patient-facing health-care workers in high-risk roles (as defined by the Ministry) will be eligible to receive a second vaccine dose at a shortened interval. This dose timing change does not apply to all community health-care workers. Health-care workers who were vaccinated at Sunnybrook can learn more about this change here.

Would you like more information about second doses, or want to book closer to home? Call 1-833-943-3900 or visit the Government of Ontario's website. If you do get an appointment somewhere else please cancel your Sunnybrook appointment.

Can I use your booking site to book a second dose at Sunnybrook?

We are supporting Toronto Public Health’s approach of prioritizing people in Delta hotspot neighbourhoods. Only people age 18+ who live, work or go to school in these areas can use the booking tool to book a second dose appointment.

These are the hotspots, as defined by Toronto Public Health: M9W, M9V, M6M, M9L, M9M, M3J, M3K, M3M, M3N, M6N, M3L, M9N, M1G, M1B, M1S, M1J, M4H, M4A

Other eligible populations can book a second dose appointment using the Government of Ontario's booking tool, or through a participating pharmacy.

- June 17, 2021

I was vaccinated with Pfizer as my first dose at your clinic, why am I getting Moderna as a second dose?

Due to changes in Toronto’s vaccine supply, Sunnybrook’s COVID-19 Vaccine Clinic is no longer offering the Pfizer mRNA vaccine to adults for first or second doses. This change is effective June 20, 2021, and is consistent with Toronto clinics.

The National Advisory Committee on Immunization (NACI) guidelines state that if you had Pfizer for your first dose, you can safely take Moderna for your second dose (and vice versa). NACI has made this recommendation because these two vaccine brands use mRNA technology, meaning they are interchangeable.

Both Pfizer and Moderna mRNA vaccines are highly effective and safe.

Check out this graphic from ScienceUpFirst for a simple explanation about vaccine mixing: 

Is it safe to mix mRNA vaccines for first and second doses?

The National Advisory Committee on Immunization (NACI) guidelines clarify that if you had Moderna or Pfizer for your first dose, you can safely take either Moderna or Pfizer for your second dose. NACI has made this recommendation because these two vaccine brands use mRNA technology, meaning they are interchangeable.

Both Pfizer and Moderna mRNA vaccines are highly effective and safe.

Check out this graphic from ScienceUpFirst for a simple explanation about vaccine mixing: 

Why can only some people book a second dose at Sunnybrook?

We are supporting Toronto Public Health’s approach of prioritizing people in Delta hotspot neighbourhoods because they are at higher risk of getting COVID-19. Only people who live, work or go to school in these areas can use the booking tool to book a second dose appointment at Sunnybrook. See more information at the top of this page.

If you had a first dose at Sunnybrook, we moved up your second dose based on the provincial guidelines. As people cancel appointments, we have some openings and so we are opening those to people who live, work or go to school in Toronto hotspots.

You can use the Government of Ontario's booking tool, or find a participating pharmacy if you are eligible for a second dose; they might have open appointments. If you get a new appointment, please cancel your Sunnybrook appointment so we can open it up to someone else.

- June 11, 2021

Why is second dose booking limited to only some Toronto postal codes? How were those postal codes chosen?

We are supporting Toronto Public Health's Team Toronto Sprint Strategy 2.0.

The Sprint Strategy 2.0 is concentrating on vaccinating people living in 18 hotspot neighbourhoods with high incidence of COVID-19, low vaccine coverage and where the Delta variant has been identified. These hotspot neighbourhoods were identified by Toronto Public Health.

Learn more about the Team Toronto Sprint Strategy 2.0 »

Can I book a second dose appointment at Sunnybrook if I live in a Toronto Delta hotspot and my first dose was Moderna or Pfizer?

Yes. If you live, work or go to school in a Toronto Delta hotspot (see eligible postal codes at the top of this page), you are age 18+ and you received either Moderna or Pfizer as a first dose, you can book a second-dose appointment at our vaccine clinic.

Please note: We are administering Moderna to adults age 18+. Youth ages 12-17 vaccinated in our clinic will receive Pfizer. There is no opportunity to request a different brand of vaccine.

The National Advisory Committee on Immunization (NACI) has confirmed that a mixed vaccine schedule can be completed safely and is effective.

I got the AstraZeneca and now I want an mRNA vaccine as my second dose. Can I book at Sunnybrook?

Not yet. Beginning the week of June 21, Sunnybrook will open up online booking for second doses for people who received AstraZeneca as a first dose. Updates will be posted to this webpage as they become available.

I have booked a second dose appointment at Sunnybrook using your booking tool. Do I need to bring proof of my eligibility to my appointment?

Yes. If you booked a second dose appointment using our online booking tool, please bring proof that you live, work or go to school in one of the eligible Delta hotspots listed at the top of this page.

Valid proof may include: Utility bill (electronic or paper), Government issued ID, work ID, school ID, etc.

You booked me a new date. Can I try to get an earlier spot using your booking tool?

If you were vaccinated on or before May 30, you were rebooked based on our supply and capacity. Do not use the booking tool to book a new spot (unless you live in a Toronto Delta hotspot – see box above)

If you would like to try to find an earlier dose, you could use the provincial booking site on June 23.

We just ask that you kindly cancel any other appointments you may have here or elsewhere.

- June 18, 2021

My son is booked for his second dose in September. Can’t he come earlier?

Maybe. We are following the provincial guidelines on the rebooking and eligibility for second doses. This is currently based on age, first dose date and hotspot postal code. If your son is age 18+ and lives, works or goes to school in a Toronto hotspot postal code, see the box at the top of this page.

If your son doesn’t live or work or go to school in a hotspot, it’s likely your son’s appointment will eventually be brought forward – just not quite yet. Keep an eye on this page for updates.

- June 17, 2021

Your vaccine clinic team has moved up my second dose appointment, but I don't like the date you gave me. Now what?

If you can't come to your rescheduled second dose date, or don't like the new date that you were given, you can reschedule your appointment using the link in the email  confirmation along with your unique code. You may also wish to use the provincial booking system to access appointments at city clinics, or book an appointment at a participating pharmacy.

If you do receive your second dose elsewhere, please cancel your Sunnybrook appointment so we can offer the appointment slot to somebody else. Thank you!

I got a few rescheduled notices from Sunnybrook and then a cancelled one. Now I’m confused. Do I have an appointment?

Yes. We are sorry. A glitch caused our system to send out multiple appointments to some clients. The extra appointments then got cancelled. Rest assured that you do still have an appointment. If these notices had different dates, please come to the earliest one.

I was vaccinated at your clinic on or before May 9 and never received a new second dose appointment date. Why?

If you were vaccinated with a first dose at our vaccine clinic on or before May 9, 2021, and did not yet hear from us, there are a few reasons this may have happened (e.g. email address or phone number was inputted into our system incorrectly during the booking process, or there was a human error from one of our very busy clinic team members. Also, please check your junk email folders). We are sorry for this frustration, and we thank you for your patience.

You are welcome to book a second dose via the provincial booking system, or email questions@sunnybrook.ca and we can try to help.

Can I change my second dose appointment?

We are following the Ministry of Health's accelerated second dose rollout strategy. All second dose appointments booked at our clinic will be rebooked to an earlier date once they are eligible to be moved, as per the Ministry of Health's second dose schedule.

If your first dose vaccine appointment was on or before May 30, our team will be rebooking your appointment to an earlier date. If you cannot come on the day or time of your new appointment, you can use your name and unique identifier to reschedule your second dose appointment

How do I cancel my second dose appointment?

You can cancel your appointment on our booking website. You will need your unique identifier that was assigned to you during the appointment confirmation process. This unique identifier can also be found in your appointment confirmation text or email. If you don’t have that unique identifier and you need to cancel, please let us know.

Vaccine eligibility

Do youth need to be 12 years old at the time of booking their appointment?

Yes. Youth must be at least age 12 at the time of booking to be vaccinated at Sunnybrook.

Does a guardian or parent need to attend their child or teen's appointment with them?

Youths who are able and willing to attend their appointment alone can do so. Or, they can have one parent or guardian accompany them. Both people will undergo screening at the door and will only be permitted to enter if they are symptom-free.

Youth provide their own consent to be vaccinated if they are capable to do so.

Please note: Parents or guardians accompanying a youth to their appointment will not receive a vaccination unless they too have an appointment.

How do youth consent to receive the COVID-19 vaccine?

Youth provide their own consent to be vaccinated if they are capable to do so.

Vaccine appointment booking: General questions

How do I book an appointment for a COVID-19 vaccine at Sunnybrook?

If you are eligible for the vaccine at this time, please use the booking system at the link above to choose an appointment date and time.

I tried to book an appointment and the system says there are “no appointments available.” Now what?

We’re sorry. We know this is frustrating. Our vaccine clinic team reviews the number of appointments each day and opens up more slots based on our vaccine supply. Our supply of vaccine goes up and down, and so some days there are more appointments than others. If you try to book an appointment and there are no times available, please check back again tomorrow, as more times are opened up each day. You may also wish to visit the provincial booking site to find an appointment.

I booked an appointment. Where is my confirmation notice?

You will be sent a confirmation email, text message or both an email and text message, depending on the "preferred contact method" you have chosen during the booking process. If you chose neither as your preferred contact method, you will not receive a confirmation text message or email, as noted during the booking process. If you chose "email" or "both" as your preferred contact method, and did not receive a confirmation email, please check your Junk Mail folder. Depending on your email settings and provider, our email confirmation might be marked as Spam. Be sure to note your appointment date and time and unique identifier code at the time of booking.

Do I need an OHIP (health card) to book a COVID-19 vaccine appointment at Sunnybrook?

No. You do not need an OHIP card to book a COVID-19 vaccine appointment at Sunnybrook.

If you do not have an OHIP card, please leave that field blank when booking through our online system. When you arrive for your vaccine appointment, please bring an alternate form of ID (passport, birth certificate, etc).

To book a COVID-19 vaccine appointment without an OHIP card at other vaccine sites, please visit the City of Toronto’s website for information.

Can I book my spouse and I at the same time?

If you and your spouse are both eligible, please complete two separate bookings for you and your spouse; it’s very likely you’ll be able to find a day that you can come at or near the same time.

Please note: You must have an appointment to receive a vaccination at Sunnybrook. We are unable to accept walk-ins.

Can I book my child and I for an appointment at the same time?

If you and your child are both eligible for the COVID-19 vaccine, please complete two separate bookings for you both; it’s very likely you’ll be able to find a day that you can come at or near the same time.

Please note: You must have an appointment to receive a vaccination at Sunnybrook. We are unable to accept walk-ins.

How do I cancel my appointment?

You can cancel your appointment on our booking website. You will need your unique identifier that was assigned to you during the appointment confirmation process. This unique identifier can also be found in your appointment confirmation text or email. If you don’t have that unique identifier and you need to cancel, please let us know.

I have a vaccine appointment at Sunnybrook, what do I need to know?

Information about Sunnybrook's vaccine clinic, and your vaccine appointment, can be found on our Vaccine Clinic webpage. Please do not arrive earlier than 5 minutes before your scheduled appointment time to help ensure physical distancing can be safely maintained within and around the clinic.

Does Sunnybrook offer walk-in vaccine appointments? Can I get a vaccine if I show up at the hospital?

We know you are eager to get your COVID-19 vaccine, but for everyone’s safety, please do not come to Sunnybrook for a vaccine unless you have an appointment booked. If you do not have a scheduled appointment, you will not receive a vaccine. Our vaccine clinic does not accept walk-ins. Thank you for your cooperation and understanding.

Which COVID-19 vaccine will I receive if I’m vaccinated at Sunnybrook?

If you are age 18+ you will receive the Moderna mRNA vaccine at our clinic. If you are ages 12-17, you will receive Pfizer.

All available COVID-19 vaccines offer significant protections and save lives.

I lost my vaccine receipt or didn’t get the vaccine receipt email. What do I do?

You can download a digital version of your vaccination receipt at covid19.ontariohealth.ca

You can also contact the Provincial Vaccine Information Line at 1-888-999-6488 (TTY 1-866-797-0007) or your local public health unit to retrieve a copy of your vaccination receipt.

Questions about vaccine safety, efficacy and more

View our FAQ about COVID-19 vaccine safety, efficacy, and find information for Sunnybrook Odette Cancer Centre and Schulich Heart Centre patients.

View our frequently asked questions »