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Frequently asked questions

Do I need a referral from a doctor?

Each of our services is different. Details can be found on their pages. Here is a quick reference guide:

Prosthetics: You need a referral from a doctor to see a prosthetist for a new device. If we made your current device, you can book a repair appointment with us directly.

Orthotics: You need a referral from a doctor to see orthotist about a new device.

Pedorthics: You do not need a referral from a doctor to book an appointment for any of our pedorthic services. However, your insurance provider may require a prescription from a doctor for reimbursement. Check with your provider for details before booking an appointment.

Podiatry: You do not need a referral to book a podiatry appointment.

How do I know if you’ve received my referral?

We review all of our referrals, and patients contacted within two business days of receipt. If you haven’t heard from us, we may not have received your referral. Sometimes your doctor needs more time filling out our form. Confirm that your doctor has sent us your referral, then give us a call.

Is there a charge for the appointment?

We do not charge appointment fees for prosthetic, orthotic, or pedorthic appointments. There is a charge for any devices made for you by those departments.

There is a charge for podiatry appointments. More details.

How do I find you at the hospital?

When arriving at the Bayview (main) campus of Sunnybrook, please follow Life Saving Drive. Continue past the Emergency Department and you will see U-Wing on the left.

If you are already on campus, follow the overhead wayfinding signs to U-Wing. Make sure you are on the ground floor. The campus is big; if you have mobility issues, you may want to rent a Staxi. Once you arrive at U-Wing, follow the signs to the right toward the reception area.

How do I find out about parking?

View information about parking availability and rates.


Prosthetics FAQs

What is the cost of a prosthesis?

Every device is custom made. Your prosthetist will decide on the best design for your device, and then create a quote for you. The Ministry of Health and Long Term Care’s Assistive Devices Program regulates the cost of all components. This means the cost of your device will be roughly the same to matter where you seek care across the province. Our funding advisor can help you apply for potential additional funding.
» Get more funding information

How much of the cost does the Assistive Devices Program cover?

In Ontario, the Assistive Devices Program provides partial coverage for prosthetic devices.
» Get more funding information

What services do you offer amputees?

All new patients to SCIL — whether or not they are a new amputee — are seen in our clinic where they are assessed and paired with a prosthetist. Patients work with their prosthetist and technician for the design and fabrication of a new device, or to make repairs to their existing device.


Pedorthics FAQs

What is the cost of a foot orthotic?

Our custom-made foot orthotics range in price depending on your needs. You will be given a quote before we start making your orthotics. You can use that quote to consult your private insurance provider about your coverage.

What is the cost of custom made footwear?

Each custom pair of orthopaedic shoes is unique, and so is the cost. Your shoes will be made to fit your needs and the design choices you make, including the materials you choose.

Is there government funding?

There is limited funding support available for pedorthic devices.
» Get more funding information


Podiatry FAQs

Is there a fee for podiatry services? And can I claim my podiatry appointment?

Podiatry is not covered by OHIP. Patients pay for this service. Some patients may be eligible for a partial reimbursement through their private insurance. Please contact your provider to see if you are eligible.

Location and contact

Sunnybrook Centre for Independent Living (SCIL)

Sunnybrook Health Sciences Centre
2075 Bayview Avenue,
U-wing, ground floor
Toronto, ON M4N 3M5

Phone: 416-480-4261

We accept referrals by fax or email

Hours:

Monday - Friday: 8 a.m.- 4 p.m. 

Extended hours may be available by appointment.

» View map & directions
» View answers to frequently asked questions