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Navigating MyCare
at St. John's Rehab

Each patient's rehabilitation is different. Our rehab team provides customized care that focuses on your physical, emotional, psychological, social and spiritual needs. No two patients — or their injuries or illnesses — are the same, which means each patient's unique pathway will differ during their time here.

However, almost all patients at Sunnybrook's St. John's Rehab will follow some of the same steps in the process. These steps are outlined in the care pathway below.

Your care pathway


Arriving at St. John's Rehab

St. John's Rehab

As a patient of St. John’s Rehab, you have been referred to us by your acute care team or physician. Some patients may be referred to inpatient rehabilitation, while others may begin their rehab journey as an outpatient.

Transportation (pick-up and drop-off)

When you arrive at our rehab hospital by ambulance or patient transport, you will be taken directly to your care unit in the Agnew wing.

If you arrive alone or with a family member, please use the main entrance at the Horsfall Eaton wing and visit the information desk in the lobby to find out your room assignment, or go directly to outpatient services for your outpatient appointment. This entrance should be used for all clinic appointments and discharge from the hospital.

Room accommodations

We make every effort to provide you with the type of accommodation you request. The types of accommodation available are:

  • Standard ward: Four beds per room
  • Semi-Private: Two beds per room (additional cost)
  • Private: One bed per room (additional cost)

Medical need is the first priority when assigning rooms. Private rooms are limited and must be used for patients who may require additional precautions for an infectious disease or medical condition. During your stay, you may be relocated to another bed, room, or unit to accommodate the urgent medical needs of a patient.

Cost and coverage

For Ontario patients, in-patient and some outpatient rehabilitation services are funded by the Ministry of Health and Long-Term Care. Provincial health insurance covers standard ward accommodation only. Semi-private and private rooms are available for an additional fee. Some extended health insurance plans cover some or all of the costs of preferred accommodation in rehabilitation hospitals.

Please check with your private insurance company to ensure you are aware of your rehabilitation hospital coverage. If your insurance does not cover the total amount, you are responsible for the difference.

For more information call 416-226-6780 ext. 57045.

What to bring

You will want to bring documentation, clothing, and some personal items for your hospital stay.

View a list of items to bring for your stay at St. John's Rehab


In-patient rehabilitation

About in-patient rehabilitation

Our rehab team will work with you and your loved ones to create an individually customized rehabilitation treatment plan that is designed to help you regain your function and help you reach your goals. Click on our programs to learn more:

Amputee rehabilitation
Burn rehabilitation
Cardiac rehabilitation
Musculoskeletal (orthopaedic) rehabilitation
Oncology (cancer) rehabilitation
Short Term Active Reconditioning (STAR) rehabilitation
Stroke and neurological rehabilitation
Trauma and complex care rehabilitation

Developing your customized therapy plan

Early in your stay, your rehab team will do some assessments to determine how well you function – what you can do and what you would like to do.

Your team will then discuss with you and your family a customized therapy plan to help you reach your goals. Your plan may include daily appointments for physiotherapy, occupational therapy, speech-language therapy, counselling, or other services located on or near your unit. You will also discuss the date you will most likely be able to leave the hospital.

Your rehab specialists

Our team represents a range of rehabilitation professionals who work with patients and their families to ensure a smooth transition to outpatient care and the community.

Learn more about the members of our rehab care teams

Patient education programs

We provide on-site education services and support groups to you and your family about specific diseases or conditions to ensure you are informed and involved in your care. Some topics include managing your medication, living with stroke, cardiac health, diabetes, falls prevention, and more.

Some of these programs may already be part of your care plan. Please ask any member of your health-care team for more information about our inpatient education sessions.

Services to complement your care

As an adjunct to your care, you may also benefit from our community wellness clinics. These clinics are not covered by OHIP, but may be covered by extended health-care benefits. Click on the clinic to learn more.

Acupuncture Clinic
Chiropody Clinic
Chiropractic Clinic
Massage Therapy Clinic


Leaving St. John's Rehab

Preparing to leave the hospital

There will come a time when you no longer need specialized inpatient rehabilitation at Sunnybrook and will be ready to leave this hospital. This process is called being "discharged."

When your in-patient rehabilitation program is complete and you are able to continue with your progress outside of the hospital, you will be discharged back to the community. You may also be referred to an appropriate outpatient rehab program at St. John’s Rehab or another facility closer to home.


At the end of your inpatient stay, your rehab team will provide you with the information you need to continue your progress at home or alternate facility, including:

  • Medications
  • Follow-up appointments or therapy
  • Community support services
  • Equipment needs
  • Care and safety after you leave

View information to help you plan for your discharge from Sunnybrook


Outpatient rehabilitation

Rehabilitation after leaving

You may be referred to outpatient rehabilitation following your in-patient rehab stay, directly from acute care, or from the community. Being an “outpatient” means you do not stay overnight at the hospital, but instead come into the hospital for your treatment and assessments. Click on our outpatient rehab programs to learn more.

Ambulatory care program
Back on track rehab program (Motor-vehicle or work-related accidents)

Please call 416-244-6948 for all appointment inquiries.

Initial assessment

During your first appointment, your rehab team will assess your current level of function (what you are able and unable to do). Your team will then work with you to develop a customized therapy plan to help you reach your outpatient goals. Depending on your needs, this treatment plan may include physiotherapy, occupational therapy, speech-language pathology, hydrotherapy or other services.


The types of services, number of treatment appointments and length of your outpatient rehabilitation journey is unique to you. Typically, you will attend treatment appointments at St. John’s Rehab 1 to 3 times per week in our Horsfall Eaton Wing.

Services to compliment your care

As an adjunct to your care, you may also benefit from our community wellness clinics. These clinics are not covered by OHIP, but may be covered by extended health-care benefits. Click on the clinic to learn more.

Acupuncture Clinic
Chiropody Clinic
Chiropractic Clinic
Massage Therapy Clinic


When your treatment plan is complete, your rehab team will complete a discharge assessment. During this assessment, the team will measure your progress. Your rehab team will provide you with all of the information and education you need to continue to manage your rehab progress on your own, including other community resources and exercise programs, if applicable.

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