Sunnybrook Emergency Department wait times
Here you can see the time that most patients will wait to see a doctor in Sunnybrook’s Emergency Department today. These wait time predictions are updated every 15 minutes. Predicted wait times are based on a patient’s arrival time.
As a trauma centre, Sunnybrook’s Emergency Department provides care to some of the sickest, most critically injured patients in Ontario. Due to the need to see the sickest patients first, your wait time may be longer or shorter than the time displayed on this website.
Our Emergency Department is located at 2075 Bayview Ave, Toronto, ON. Get directions or go to more information.
These wait times are a prediction, and are in no way a guarantee of how long you will wait in Sunnybrook’s Emergency Department.
Are you experiencing an urgent, not life-threatening health concern? Book a same-day virtual appointment with an Emergency Nurse Practitioner or Emergency Physician through Toronto's Virtual Emergency Department..
Virtual Emergency Department
Toronto’s Virtual Emergency Department offers urgent care services from nurse practitioners and doctors across Toronto. Same-day appointments are available seven days a week (from 1 – 9 p.m. EST).
Other options for care ↓
- Learn about options if you are experiencing a mental health crisis.
- Health Connect Ontario is a free, confidential service, available 24 hours a day, 7 days a week. Information is provided by a registered nurse.
- Phone: 811
- TTY: 1-866-797-0007
- If you are experiencing a non-urgent health concern, book an appointment with your family doctor, or visit a walk-in clinic. Don’t have a family doctor? Find a family doctor or nurse practitioner through Health Care Connect.
Frequently Asked Questions
What are Emergency Room wait times and how are they calculated?
Our Emergency Department (ED) wait time prediction uses machine learning to give an hourly prediction of the maximum time 8 out of 10 patients (80th percentile metric) who are in the Sunnybrook ED will wait until they see a doctor for assessment.
Why are you displaying your Emergency Room wait times?
Sunnybrook is displaying our Emergency Department (ED) wait time predictions on this website, and in the waiting room of our ED. These wait time predictions have been implemented to help keep you informed during your wait for emergency care, with the goal of increasing transparency, and reducing overall stress during your time in the ED.
What do the numbers on the wait times prediction mean?
Number of patients in the Emergency Department refers to the number of patients who are waiting in the ED waiting room after they have been registered and triaged by the triage nurse.
The number of patients waiting for a physician refers to the number of patients who, after triage, have been called to Emergency Department Zone and are awaiting an assessment from the physician.
Who updates the wait times on your website, and on the screen in the Emergency Department?
The wait time prediction screens are updated hourly by an automated system.
I’m not sure if I need emergency treatment. What should I do?
Health Connect Ontario is a free, confidential service, available 24 hours a day, 7 days a week. Information is provided by a registered nurse.
- Phone: 811
- TTY: 1-866-797-0007
How am I assessed for my turn to be seen in the Emergency Department?
Upon arrival to the Emergency Department, each patient is seen and assessed by a nurse. Each patient is assessed using the Canadian Triage and Acuity Scale (CTAS). Patients in the Emergency Department are seen by a doctor based on that assessment. Patients are not seen based on the order of arrival.
A doctor will see people with the most urgent, critical concerns first, regardless of who arrived first.
For information about the Emergency Department, including what to bring and what to expect when here, please visit our Emergency Care webpage.
How can I share feedback about this tool or ED wait times?
To share your feedback, please contact our Office of the Patient Experience.
Disclaimer
Sunnybrook Health Sciences Centre’s wait times are provided for general information only. The displaying of wait times is not medical advice or a recommendation to go to a different Emergency Department to receive care.
Please be advised that wait times can change significantly and immediately, without warning, and are not guaranteed. Patients are seen based on their medical condition and the severity of their situation.
Due to rapidly changing demands and the need to see the sickest patients first, your own wait time may be more or less than the time displayed on this website.
Sunnybrook Health Sciences Centre clearly disclaims all liability for the use of this information and for any claims, actions, demands or suits arising from such use.
Sunnybrook Health Sciences Centre does not assume, and is not responsible for any liability arising from any person’s use of this website, including any decisions made about their personal health as a result of accessing this website.
